Citibank
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    Citibank
    (181 reviews)
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    Company Reviews

    Working at Citibank

    4.3181 ratings in total
    5
    102
    4
    50
    3
    18
    2
    3
    1
    8
    97%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(181 ratings)
    Career development
    4.1(181 ratings)
    Benefits & perks
    4.1(181 ratings)
    Management
    3.8(181 ratings)
    Working environment
    4.1(181 ratings)
    Diversity & equal opportunity
    3.0(2 ratings)
    Ratings for Citibank are shared as-is from employees in line with our community guidelines

    reviews

    Showing 10 reviews for Taguig City Metro Manila
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    1.0
    Bank Officer
    Jan 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Toxic Management (RETAIL) No care for employees even your sick they will force you to work and no freedom. Parents not allowed in HMO as benificiary if you are single. NO FREEDOM.
    The good thingsEmployees are friendly
    The challengesToxic Management (RETAIL) No care for employees even your sick they will force you to work and no freedom. Parents not allowed in HMO as benificiary if you are single. NO FREEDOM.
    1 person found this helpful
    3.0
    Operations Support Analyst
    May 2024
    Bonifacio Global City Taguig City Metro Manilacurrent employee
    Working in Citi was only bearable because of the kind, fun, and understanding colleagues but apart from that aspect, everything else is challenging.
    The good thingsPeople are mostly nice. There is equal opportunity for everyone. There are monthly one on ones with your manager to check up on performance and career goals.
    The challengesWork is toxic and work-life balance is poor. Personal and family time (hours outside shift, holidays, and weekends) is sacrificed a lot. Management turnaround is slow whenever we ask for help in terms of addressing workload, headcount, and whatnot. Low headcount with high workload = less chances to take leaves and unused leaves are not convertible to cash and will only be forfeited. Personal leaves can only be used for emergencies and not for actual personal commitments. Parents can't be added as dependents to HMO.
    2 people found this helpful
    5.0
    IT Infrastructure Analyst
    Aug 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Fun working environment
    The good thingsFun working environment Benefits Salary Career Growth
    The challengesFoods are expensive. :)
    4.0
    Customer solutions officer
    May 2023
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role
    Working with the world class bank is cool
    The good thingsThe benefits is good and they provide work life balance.
    The challengesWorking with Australian customer is a tough job because you handles everything from slight tech and customer service you work as one stop shop where in you don't transfer calls because you are train on every LOB.
    4.0
    Reference Data Management Analyst
    Jun 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    A great company for working experience and career development
    The good thingsI was hired for the position of Data Analyst with zero experience, but my mentor and supervisors were very keen on teaching me about the job that we do. Definitely improved my skills on a higher level.
    The challengesWorking on graveyard shift is normally challenging for most of us. it took me a few months to adjust physically and mentally.
    5.0
    Project management
    Jun 2022
    Taguig City Metro Manila
    Working as PM in Citibank
    The good thingsGreat people and environment. Lots of training in case you want to learn something new outside your line of work
    The challengesA lot of options in terms of mobility but skill specific. Comp and benefits no longer competitive
    5.0
    Citiphone Officer
    May 2022
    Taguig City Metro Manila5 to 6 years in the role, current employee
    Customer service has been my greatest attribute.
    The good thingsI was able to exercise my leadership skills in coaching the new hires. I am very flexible and quick to learn to do the best work.
    The challengesAfter pandemic, we were advised to go back to site however our monthly incentives was gone, including our overtime, and there is no option to work from home still. Company should have at least created an action plan on how employees can sustain the life in Manila if they need to spend extra for monthly rentals and high fare or gas for transportation.
    4.0
    Customer service officer
    Oct 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Good, but employee management is not.
    The good thingsCompensation and employee benefits are nice.
    The challengesLack of respect for employees' time past working hours. Unreliable management that results to problems being shouldered by the employees themselves.
    5.0
    Product Control Officer
    Jul 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Working culture is very nurturing and employee-centered
    The good thingsThe culture, the opportunities to learn and the branding of the company
    The challengesThe compensation package can be a little more competitive.
    4.0
    Talent Development and Engagement Manager
    Mar 2021
    Taguig City Metro Manila11 to 12 years in the role, former employee
    Citi is like a second home
    The good thingsGood working environment and culture. Opportunity for career growth. Leaders are very supportive and approachable.
    The challengesLocation of the office is quite far from my home but Citi has an option of working from home or flexible work hours.
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