Citco
    (51 reviews)

    Company Reviews

    Working at Citco

    3.351 ratings in total
    5
    13
    4
    14
    3
    8
    2
    7
    1
    9
    93%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(51 ratings)
    Career development
    3.2(51 ratings)
    Benefits & perks
    3.6(51 ratings)
    Management
    2.8(51 ratings)
    Working environment
    3.1(51 ratings)
    Diversity & equal opportunity
    2.2(5 ratings)
    Ratings for Citco are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    Tax Accountant
    Feb 2026
    Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, current employee
    Great pay and supportive colleagues, but management in every services/team should improve.
    The good thingsPositive overall experience for the benefits and salary, though management practices need attention.
    The challengesManagement style can feel rigid at times, limiting creativity and growth.
    1 person found this helpful
    1.0
    Investor Relations Officer
    Oct 2025
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Exhausted and not fair
    The good thingsthis is my first time having this salary
    The challengesthe people. managers, seniors and team mates is so attitude
    3 people found this helpful
    1.0
    Fund Accounting Supervisor
    Aug 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    The management should address the growing unfair culture and hire competitive, seasoned leaders who demonstrate empathy, fairness, and professionalism.
    The good thingsCitco offers a flexible work setup, which is great for maintaining work-life balance. I’ve enjoyed the free coffee and juices in the office, and the location is very convenient and accessible to everything.
    The challengesThis is alarming, employees do not feel safe due to biased treatment. HR tends to show favoritism depending on your role. Bias treatment and office politics are very rampant. I am deeply disappointed that a leader could tell you directly, in front of HR: “Di ka nararapat sa ganitong kompanya, dapat sa’yo sa local lang, ‘yong mga nasa bukid-bukid or literal na probinsya.” It is extremely frustrating to hear such strong words, especially when HR did nothing to address them. Ageism is also widespread. It seems acceptable for some in senior positions to say things like: “Ikaw naman ang pinakamatanda at ikaw ang mag-adjust; ibang henerasyon sila at iba ang pagpapalaki ng magulang mo sa’yo at sa kanila.” I pursued the opportunity to join the reputable Citco company for several years. However, I am greatly disappointed by the bias, favoritism, and unfair culture I have experienced here.
    18 people found this helpful
    1.0
    Fund Accounting Supervisor
    May 2025
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Great opportunity for single status inviduals because no work-life-balance here. Very challenging work because you do it on your own. Not enough guidance or no buddy system.
    The good thingsGood compensation package
    The challenges12 to 16hrs daily shift. Zero Work Life Balance. Managers doesnt teach the process
    6 people found this helpful
    1.0
    Senior Accountant
    May 2025
    Makati City Metro Manila-1 to 0 years in the role, current employee
    Manual workings diminishes productivity, unfair salary discrepancies, unorganized work distribution
    The good thingsCompensation is okay but you’ll be surprised between the discrepancies of gross pay even though you have the same role and responsibilities. It would have been okay if it’s a single digit percentage but I have compared my salary with others and they are already earning 20% higher than I am.
    The challengesCompany device - slow Too much restrictions - you can’t even send your own COE to your personal email address without the managers seeing it Manual recording - diminishes productivity No growth - repetitive Career progression is slow New department - everything is messy - work distrib is messy
    2 people found this helpful
    1.0
    Information Technology Support Role
    Sep 2024
    Angeles City Pampanga1 to 2 years in the role, former employee
    There is a lot of politics at this company, particularly in the IT division. Even bosses are on a power trip, ignoring the importance of their employees. Even HR is strongly pro management and useless if you seek assistance from them as an employee. Very terrible experience.
    The good thingsThere is nothing positive about this firm.
    The challengesmanagement in the clark office is extremely toxic. A lot of toxic leaders people are surrounding you. First, the operations manager enjoys spreading gossip and listening to hearsay from those close to her.
    10 people found this helpful
    3.0
    TAX
    Dec 2022
    7 to 8 years in the role, former employee
    Good opportunity but it's a challenge to get a healthy work life balance.
    The good thingsCompetitive salary and benefits, company's stability
    The challengesAnnual salary increase and performance bonus are NOT GUARANTEED despite having a great performance; unhealthy work life balance;
    7 people found this helpful
    4.0
    FOF
    Jul 2022
    Makati City Metro Manila1 to 2 years in the role, current employee
    A very good place to work
    The good thingsGood benefits, new office is awesome great bosses.
    The challengesno parking space for employees, manageable stress at times.
    2.0
    Supervisor
    May 2022
    1 to 2 years in the role, former employee
    Politics are obvious in leadership team
    The good thingsSalary, medical reimbursement
    The challenges1. No monthly one on one coaching 2. No learning curve for newbies. They will expect you to know the process in a short period of time. 3. Feedback about stakeholders seems not being actioned. They keep on ignoring. 4. If you are good in the eyes of the leaders, you have the chance to be promoted even if you have lack of skills.
    8 people found this helpful
    4.0
    Data Processor
    Feb 2022
    Less than 1 year in the role, former employee
    My experience is a good one
    The good thingsi enjoy the new learning and the environment.
    The challengesthe challenges is how you will deal with the different task as the same shift but in a good way that you can manage your self to Multi task.
    1.0
    Operations Analyst - Corporate Actions
    Jan 2022
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    Toxic management. No work life balance.
    The good thingsQuarterly Team Building
    The challengesLack of training and character development of management.
    7 people found this helpful
    5.0
    Valuations, Profit and Loss Analyst
    Jun 2021
    Alabang Muntinlupa City Metro Manila3 to 4 years in the role, former employee
    Citco is a place to have such learning and training experience in the bpo financial industry.
    The good thingsFlexible working schedule and friendly environment.
    The challengesThe challenges are the workload and overtime during month-end season.
    1 person found this helpful
    2.0
    Investor Relations - Operations Manager
    Oct 2020
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Management Focuses Only on Tactical Approach
    The good thingsEverything decision is only a quick fix. Overall, managers are not well equipped to manage teams.
    The challengesOffice politics is very prevalent. Promotion is not based on performance but tenure. Management still expects managers to do processing work instead of managing team and workload. External managers don't stand a chance since they did not grow from the grassroots.
    5 people found this helpful
    1.0
    Manager
    Sep 2020
    Las Pinas City Metro Manila5 to 6 years in the role, current employee
    Management needs to understand what is happening on the ground.
    The good thingsLocation as close to las pinas
    The challengesManagement does not care what the employees are going through. When we escalated that there so much OT and people are resigning they just said that situation in PH is much better than onshore so dont complain.
    6 people found this helpful
    3.0
    Manager
    Mar 2020
    5 to 6 years in the role, current employee
    salary is competitive but no work life balance
    The good thingsSalary is competitive. People are good and fun to work with.
    The challengesManagement does not seem to care for people. Work comes first. no work-life balance because of heavy workload. Demanding counterparts, and challenging SLA.
    5 people found this helpful
    2.0
    Investor Relations Supervisor
    Feb 2020
    5 to 6 years in the role, current employee
    Great company when it was starting out in Manila. Things changed when senior management competed with each other and promoted according to personal preference instead of credentials.
    The good thingsOpportunity for travel Free drinks YEP
    The challengesMicromanagement Office politics Work-life balance
    2 people found this helpful
    2.0
    Operations
    Nov 2019
    1 to 2 years in the role, former employee
    Management Issue and Politics in the Office within departments.
    The good thingsThe benefits are good except they dont offer retirement benefits and if they offer still not enough.
    The challengesThey will drained you and you will always need to take an OT. At same time they are not open to changes specially if you make suggestion or give them ideas in term of process to remove the waste. This company loves waste and not open for innovation.
    4 people found this helpful
    4.0
    Fatca specialist
    Oct 2019
    3 to 4 years in the role, former employee
    They have a good benefits.
    The good thingsThe healthcard with 2 dependents
    The challengesWorking on other new task
    1 person found this helpful
    2.0
    Ca
    May 2019
    You need patience
    The good thingsSalary. Location. Free Grab when you go home beyond 10PM. Free meals during PH holidays.
    The challengesYou cannot go home until all the work is done cause it is a daily basis work. Rumors and gossiping are spreading in the floor which lessen the professionalism of the employees. No salary increase on your first year and no retirement plan. Using of systems that make the job harder rather than making it easier.
    6 people found this helpful
    4.0
    Operations Analyst
    May 2019
    Less than 1 year in the role, former employee
    Good Compensation but Pretty stressful for beginners
    The good thingsCompensation & Benefits
    The challengesWork and life balance
    1 person found this helpful
    5.0
    Senior Analyst
    Apr 2019
    3 to 4 years in the role, current employee
    Great
    The good thingsFund accounting Knowledge
    The challengesWork are ok i dont see it as a hindrance
    4 people found this helpful
    1.0
    Application Support
    Feb 2019
    Typical Financial Group with Remote Services
    The good things- Benefits are better than usual, considering that they provide 14th month pay - Workplace amenities are good. - free drinks - some classroom trainings are good but you have to be proactive on enrolling for it.
    The challenges- Management lacks support to resources; they don't care about your development. You have to be proactive in order for you to have a continuous learning experience. - Employees are dispensable and retrenchment is common; making their supposed retirement pay useless.
    8 people found this helpful
    4.0
    Senior Operations Analyst
    Oct 2018
    1 to 2 years in the role, former employee
    Good employer. Pay is a bit above average. Work experience is good too.
    The good thingsThe people. The office space is good too. The work itself keeps you engaged but despite the work space is there is a laid back atmosphere as they provide Beer Fridays which is the 1st company I've ever encountered such a thing. They basically give free beers to drink on the pantry.
    The challengesFor me proximity is the main issue as it's too far from where I live. The other main challenge would be maintaining quality of work despite being pressed for a tight deadline. We adhere to SLAs and, these SLAs are daily ones, we must be able to deliver our works to clients on a daily basis, at a specific time of deadline.
    4 people found this helpful
    4.0
    Data Processor
    Sep 2018
    Makati City Metro Manila1 to 2 years in the role, former employee
    It was eye opening.
    The good thingsThe employee benefits.
    The challengesCareer development was very slow paced and management was not very good.
    2 people found this helpful
    5.0
    Operation Center Analyst
    Jun 2018
    Less than 1 year in the role, former employee
    Excellent
    The good thingsGood Colleague, has a good environment, awesome Team.
    The challengesHave so many learning to have in this company
    4.0
    Application manager
    May 2018
    1 to 2 years in the role, current employee
    Good work and people environment
    The good thingsGood work and people environment. Less stressful than most companies i've worked in.
    The challengesStill got room for better employee engagement and programs for developing line managers.
    3 people found this helpful
    5.0
    Legal assistant
    Apr 2018
    Less than 1 year in the role, current employee
    If you want a dynamic career change this company is for you
    The good thingsThe management encourages to have a career growth
    The challengesDue to multiple jurisdiction, you have to deal with different laws across the globe. Meaning drafting resolutions in dual language. It's a challenge but the best part of it is you learn more and exposed to different laws.
    9 people found this helpful
    4.0
    Operations Analyst - Reconciliation
    Apr 2018
    A good company to start with!
    The good thingsGenerous and emphasizes work and life balance. Work ethics is observed and practiced.
    The challengesUsually uses internally generated system that's why edge with global systems (i.e. SAP, Oracle, etc) will not count as an experience.
    2 people found this helpful
    5.0
    Global HR
    Feb 2018
    Supportive Boss and Colleagues
    The good thingsThe culture is professional, young, dynamic and goal driven. There are still a lot of improvements but as my boss in particular is very supportive and gives you freedom to implement impact changes.
    The challengesProcesses are not well documented. There are a lot of ways to improve by bench marking best practices in the competitors and improving internal processes.
    1 person found this helpful
    3.0
    operations analyst
    Dec 2017
    1 to 2 years in the role, former employee
    If you have a lot of patience, this company is for you.
    The good thingsThe salary and reimbursements (transpo, food, med).
    The challengesvery stressful. you will stay until the work is finished. very demanding counterparts as well.
    6 people found this helpful
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