Company Reviews

    Working at Chubb Business Services

    2.99 ratings in total
    5
    3
    4
    1
    3
    1
    2
    0
    1
    4
    66%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(9 ratings)
    Career development
    2.6(9 ratings)
    Benefits & perks
    3.0(9 ratings)
    Management
    2.6(9 ratings)
    Working environment
    3.1(9 ratings)
    Diversity & equal opportunity
    2.0(3 ratings)
    Ratings for Chubb Business Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 9 reviews sorted by most recent
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    1.0
    Lead
    Dec 2024
    Mandaluyong City Metro Manila
    Favoritism, Burnout, Dysfunction.
    The good thingsWhile salaries may be competitive for higher-level positions, they are notably lower for other roles. In my case, even though I am working at a regional level with significant responsibilities, the compensation offered is far below expectations, making it difficult to feel fully valued for the scope of my work.
    The challengesFavoritism: A culture of favoritism is prevalent, where those with close relationships to management receive undue advantages, leaving others feeling undervalued and overlooked. Workstation Design: The physical workspace lacks strategic planning, making it difficult to optimize productivity and comfort. Basic ergonomic and functional considerations seem to have been neglected. Excessive Workload: The workload is overwhelming, often requiring consistent overtime and weekend hours, with little to no recognition or compensation. This leads to burnout and a poor work-life balance. Ineffective Management: Management practices are subpar, with a lack of clear communication, poor leadership, and an inability to address critical issues, creating a frustrating and demoralizing work environment. Outdated Systems: The company relies on outdated technology like Qlik, which hinders efficiency and innovation. There is a dire need to upgrade tools and systems to keep pace with modern business requirements. Toxic Culture: Despite being operational for years, the organizational culture feels disorganized and chaotic, resembling a pre-opening phase rather than an established entity. This lack of structure undermines morale and progress.
    3 people found this helpful
    1.0
    Claims Examiner
    Sep 2024
    Mandaluyong City Metro Manila
    I wouldn't wish it on my worst enemy. Inhumane. :)
    The good thingsAcceptable benefits and they offer average salary.
    The challengesWorking hours so expect an overwhelming overtime until you drop. Toxic employees, especially the superiors. Too much politics. Manipulation and nepotism is normal. Thankfully, I left and found a greener pasture.
    1 person found this helpful
    4.0
    Claims Examiner
    Jan 2024
    Mandaluyong City Metro Manila5 to 6 years in the role, former employee
    Overall, I was happy working with this company and interacting with my colleagues- EXCEPT with how concerns related to employee benefits was handled and seemed ignored in the last quarter of 2023. For me, compensation and benefits are supposed to be among the reasons why we work hard.
    The good thingsI worked with nice people in the operations side of the company- my supervisors, managers and teammates. Though there was a high volume of tasks, we were not forced to render overtime; it was always our choice if we wanted to.
    The challengesThe support side, especially those in charged with Compensation and Benefits were not accommodating and responsive enough to employees' concerns, it was an unpleasant experience in the last quarter of 2023.
    1 person found this helpful
    5.0
    Sr. Talent and Development Specialist
    Aug 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, former employee
    Culture you want to grow old with
    The good thingsA company that cares for its customers and takes cares of its people - as employees and as human beings.
    The challengescustomizing for customers needs requires a lot of adaptability, the flexibility it requires could be a challenge to some.
    5.0
    Team Leader
    Jul 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Great working environment
    The good thingsGreat shift Good pay Nice office Hybrid working
    The challengesLimited career growth beyond TL role
    1.0
    Operations Support Officer
    Apr 2022
    3 to 4 years in the role, former employee
    Worst Company I’ve been part of. Toxic Leaders. Great opportunities are only for those who are close to the management.
    The good thingsThey have bonuses but not enough compared to the amount of stress you will receive.
    The challengesToxic Culture. Not employee-centered. All benefits and advantages are for those on top of the chain. No growth or learning opportunities
    5.0
    Operation Support Officer
    Mar 2022
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    Great company to work
    The good thingsGreat company for those fresh grad
    The challengesI don't see any challenges
    1.0
    Claims Examiner
    Mar 2020
    3 to 4 years in the role, current employee
    Toxic leaders, lots of workloads
    The good thingsNothing All people are the same toxic
    The challengesOT everyday until Rest Day OT, Bad attitude of TL’s NO WORK LIFE BALANCE
    3.0
    Workforce
    Jan 2020
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Great and horrible like light and darkness
    The good thingsGood compensation, lots of learning opportunities since it just started, nice office, weekends off.
    The challengesPressure to improve forcing higher management of business malpractice (dishonesty). No recognition for job well done for support. Some high management resist change and hard to deal with. High stress environment
    5 people found this helpful
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