Canon Business Service Centre Philippines
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    Canon Business Service Centre Philippines
    (91 reviews)
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    Write a review

    Company Reviews

    Working at Canon Business Service Centre Philippines

    3.891 ratings in total
    5
    29
    4
    31
    3
    18
    2
    8
    1
    5
    87%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(91 ratings)
    Career development
    3.6(91 ratings)
    Benefits & perks
    3.5(91 ratings)
    Management
    3.3(91 ratings)
    Working environment
    3.6(91 ratings)
    Diversity & equal opportunity
    5.0(3 ratings)
    Ratings for Canon Business Service Centre Philippines are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 92 reviews sorted by most recent
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    most recent
    1.0
    Customer Support Specialist
    May 2026
    Taguig City Metro Manila2 to 3 years in the role, former employee
    INCOMPETENT HR AND MANAGEMENT DECISIONS
    The good thingsNOTHING REALLY EMJOYABLE
    The challengesMINIMUM PAY FOR MAXIMUM WORK
    5.0
    Process Lead
    Jan 2026
    Taguig City Metro Manila3 to 4 years in the role, former employee
    There are many people staying here for 7 to 12 years plus because of the balanced culture.
    The good thingsHas work life balance, good culture, management is supportive, client is nice. Hybrid setup (2x wfh, 3x onsite). They are less stricter than typical BPO culture.
    The challengesAnnual salary increase could be improved. I want to go back but they cannot afford my salary anymore.
    2.0
    Managed Services Consultant
    Feb 2024
    Taguig City Metro Manila
    Horrible company
    The good thingsMorning shift, weekends off.
    The challenges- Horrible company. - Management doesn't consult their employees with their decisions, or they may consult on a few instances but would just get them backseated. - The new location is a challenge, no shuttles provided and not even conducive to motivate you. - Limited food choices. Pantry food is sometimes stale. - Event planning is unorganized and chaotic, looks really cheap; Management wouldn't shell out for top-tier performances from artists and would only source from within the company. - There are not much employee engagement activities - There is no work-life balance because you have to render overtime everyday. Worst, even on weekends.
    3 people found this helpful
    5.0
    Solutions Architect
    Jan 2024
    Cebu City Cebu5 to 6 years in the role, former employee
    One of the best
    The good thingsGreat management, generous in bonus, if you love to travel then this the job for you (field work)
    The challengespipeline, looking for clients, managing clients expectation
    2.0
    Manager
    Sep 2023
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, former employee
    So So Company / Poor Leadership
    The good thingsco-workers, my team, AU time
    The challengeslocation is a problem, no free parking, food at canteen is expensive and not good, the worst problem is the leadership, no interaction with employees, makes decisions without consulting employees, no real perks, HMO is bad, no dependents, 13 month pay only, all good managers have left, no company outings, so so company events.
    8 people found this helpful
    4.0
    PAE Engineer
    Mar 2023
    Batangas Calabarzon1 to 2 years in the role, former employee
    Good experience in working with local and foreign nationals.
    The good thingsExcellent trainings and bonuses.
    The challengesIt is very challengeable to interact with different nationalities and give your best performance yet it is a good experience.
    1 person found this helpful
    4.0
    CredIT & collection officer
    Feb 2023
    Did benchmarking for employee benefits and ensure aligned with other companies with the same business
    The good thingsProfit sharing when the company reached and achieved annual performance.
    The challengesThe turnover of top management head and the expat years of tenure in managing the company. Different people, different policies.
    1 person found this helpful
    4.0
    Assistant manager
    Jan 2023
    GIVING A BALANCE WORK LIFE. BENEFITS IS NOT THAT FAR WITH THE SAME INDUSTRY
    The good thingsEXPOSURE IN COMMUNICATING WITH EXTERNAL AND INTERNAL CLIENT IN RESOLVING ISSUE ON RECEIVABLES. IMPROVEMENT IN MANAGING PEOPLE
    The challengesLACKING INVOLVEMENT OF HR IN MANAGING THE TRANSITION AND TRAINING OF NEXT PERSONNEL IN LINE , WHEN RETIREMENT HAPPENED LIKE IN MY CASE.
    3.0
    One of the Managers
    Jan 2023
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, current employee
    Weak Management / No perks / No Bonuses
    The good thingsMid Shift - You can still do a lot of things after your shift. Current Location is good.
    The challengesSenior Management doesn't have a clue on how to run the company. A lot of managers have left because of this. No perks / just 13th month pay. No free HMO for dependents. No interaction with employees Poor planning of events New location is far and is a downgrade not an upgrade to current location.
    5 people found this helpful
    5.0
    Accounts payable clerk
    Sep 2022
    Less than 1 year in the role, current employee
    FRIENDLY WORKING ENVIRONMENT
    The good thingsIt's good to work here, The environment are good as well as the co workers in working station.
    The challengesQueue of invoices it tooks so much time to finish.
    1 person found this helpful
    1.0
    IT Service Desk
    Sep 2022
    3 to 4 years in the role, current employee
    No work life balance
    The good thingsGood package, benefits and teammates but the HR processes are all slow.
    The challengesNo hybrid setup, no flexibility and surprise changes.
    5.0
    Account receivable
    Jul 2022
    3 to 4 years in the role, current employee
    Longest time I've been in a company
    The good thingsIndeed work life balance, I'm currently in AU account and feeling so much better working in morning shift.
    The challengesThey can improve the choice of HMO and to have more perks.
    5.0
    Receptionist
    Jul 2022
    7 to 8 years in the role, current employee
    Good job,friendly workmates,teamwork,more knowledge to be experience
    The good thingsVery good job,more experience, very recomended job
    The challengesYes so much enjoy.sometimes get stress but over all i will enjoy my job
    3.0
    Human resource
    Jun 2022
    Manila City Metro Manila5 to 6 years in the role, former employee
    they are living up to their values anymore
    The good thingsthe old management was very good
    The challengesthe new management has very low concern to employees. you will feel the politics inside the company. a lot has changed. majority of the best tenured employees left because of these reason.
    3.0
    Service Admin Assistant
    Jun 2022
    5 to 6 years in the role, former employee
    good working environment
    The good thingscolleagues are mostly well-mannered and leaders are of good character.
    The challengesThe benefits are good but the basic salary is not competitive.
    1.0
    Software Engineer
    May 2022
    1 to 2 years in the role, former employee
    Terrible Experience for IT
    The good thingsGood engineers but most are already leaving or have left the company
    The challengesstrict, poor HR and admin management, no work/life balance, 2 yr employment bond, low salary, no phones inside the office, limited/no internet access, everything is logged in a timesheet, limited career growth, toxic project management, values tenured employees more than skilled ones
    1 person found this helpful
    2.0
    IT Operations
    Apr 2022
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, current employee
    I dont want to say anything
    The good thingsI can't think of any. No benefits or perks HMO provider is terrible.
    The challengeswork and life balance (at least in my current team/role)
    5.0
    IT technician
    Oct 2021
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Handling a important portfolio and details on every clients.
    The good thingsAnalyze source documents, identify pertinent details and capture the information into a database taking into consideration pre-defined indexing specifications for bibliographic, in-text, re-key and other coding requirements.
    The challengesTime management and maintain the Excellent Service in our client
    1.0
    CUK Team
    Jul 2021
    Makati City Metro ManilaLess than 1 year in the role, former employee
    the management is not supportive
    The good thingsthe head of departments are pretty fine
    The challengesmanagement especially their new General Manager
    5.0
    Customer Relations Supervisor
    Apr 2021
    7 to 8 years in the role, former employee
    Great working to this Company and colleagues
    The good thingsGood employer, benefits and have family and work time balance
    The challengesThe location is Taguig which is far from Manila
    5.0
    Product Planning
    Mar 2021
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    They have a good managers who will going to direct you to the path where you wanted to be
    The good thingsPeople there are all supported, I love the culture of the company
    The challengeslimited scope of work
    4.0
    Order management
    Jan 2021
    Laguna Calabarzon1 to 2 years in the role, current employee
    Good company culture
    The good thingsCBSC has great culture and values within the company. Team leaders and managers are nice, even the PLT. They provide good training during your first month.
    The challengesThey don't have a lot of benefits and incentives. No annual salary increase this year since it's pandemic. Covid response is bad. They didn't provide shuttle service for us when they told us to come back to office.
    2.0
    Data entry
    Jan 2021
    Apply at your own risk :)
    The good thingsThe Good things are your team members are supporting you.
    The challengesThe Company Itself. Bad management of the company
    3.0
    Data entry
    Jan 2021
    3 to 4 years in the role, former employee
    We able to multi task and learn new things with the less errors
    The good thingsI enjoy working there because of my co-workers and leader who has concerns to its team members
    The challengesThose leaders who doesnt have concerns and doesnt help his/her member to grow in the work field
    5.0
    transaction service
    Sep 2020
    7 to 8 years in the role, current employee
    great workplace and fun to work with
    The good thingswell communicate and helping issues and concerns of the employees
    The challengesfind myself more challenging
    5.0
    Credit Assistant
    Sep 2020
    1 to 2 years in the role, current employee
    I’ve learned new job description in corporate
    The good thingsI’ve learned a lot to make my self confident, strong and I love to take challenges. Because it makes me stronger.
    The challengesSometimes were having difficulties to coordinate with other departments or person incharge
    1.0
    employee
    Jun 2020
    1 to 2 years in the role, former employee
    Bad management..company is good management is bad
    The good thingsSchedule since its morning shift
    The challengesHMO. Politics. Management. Benefits and compensation. Career growth. Trainings and learnings negative.
    1.0
    analyst
    Jun 2020
    super bad management and benefits
    The good thingsday shift and near home
    The challengestechnology and capacity to expand your learning, nothing.
    4.0
    Tooling engineer
    Mar 2020
    3 to 4 years in the role, former employee
    Working in this company was a great privilege that I had.
    The good thingsWorking principle Benefits Bonus Skill development Friendship Canteen Safety Workplace ambient is controlled
    The challengesDealing with other department's supervisors and team leaders was a bit difficult because we have no local supervisor in our department.
    5.0
    Quality control
    Feb 2020
    It was a great experienced working with them. They are so generous in terms of knowledge and very efficient and very kind enough to understand you in any way possible.
    The good thingsGenerous company with lots to offer every month of working with them. The give importance to their employees.. Generous enough to share their knowledge to us and they are not hesitant to teach you everything that you need to know.
    The challengesYou get to work with other nationality and try to understand their native language which is Mandarin.
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