The best place to improve your skills.The good thingsIf you're looking for a company that will help you grow in the BPO field, then Callmax is for you. Promotion is always there, you just need to prove to them that you are deserving for the position.
The challengesLack of conflict resolution is the number one challenge for me, personally. But still, the progress is very visible and there's no doubt that in no time, this will no longer be an issue.