C3 Philippines
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    C3 Philippines
    (62 reviews)
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    Company Reviews

    Working at C3 Philippines

    4.062 ratings in total
    5
    30
    4
    14
    3
    12
    2
    2
    1
    4
    86%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(62 ratings)
    Career development
    3.8(62 ratings)
    Benefits & perks
    3.3(62 ratings)
    Management
    3.5(62 ratings)
    Working environment
    3.9(62 ratings)
    Ratings for C3 Philippines are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 64 reviews sorted by most recent
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    most recent
    5.0
    Workforce analyst
    Apr 2023
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Excelllent management
    The good thingsThey care for thier employee
    The challengesNone as long as follow the rulles and regulation og the company
    5.0
    Customer care service
    Jan 2023
    3 to 4 years in the role, former employee
    First company, best experience i have in bpo industry
    The good thingsFriendly invironment and leadership is focusing to improve the agent
    The challengesTo far to my place, the account that i have handle was pull out reason i resign
    1 person found this helpful
    5.0
    CSR
    Mar 2022
    it feels like you are working while enjoying what you are doing
    The good thingsEVERYTHING is quite perfect
    The challengesthe travel from my house is very difficult
    5.0
    Tele collector
    Apr 2021
    1 to 2 years in the role, former employee
    great experience, i would still love to work with them again
    The good thingsC3 is like a family to me
    The challengesresidence my problem in that area
    3.0
    None. Follow up
    Mar 2021
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Follow up my application
    The good thingsSupposed to be a work from home set up. But I didn't hear anything after the last assessment. Supposed to have a final interview but no one calls.
    The challengesHow can I follow up my application? I passed all the assessments as well as initial interview the only thing left is final interview. How can I follow up?? They only text me via auto generated message using C3 PH that can't even reply with that
    3.0
    Csr
    Jan 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    It was a good learning ground.
    The good thingsExperience and collegue.
    The challengesTravelling time and Account.
    5.0
    Team leader
    Nov 2020
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Good Experience overall!
    The good thingsMost of the managers are good to work with. Open communication work environment.
    The challengesI hope the company can improve on giving more Leadership Training and Development programs for employees
    2.0
    Call Center Agent
    Nov 2020
    Less than 1 year in the role, current employee
    Inconsiderate Company
    The good thingsPay Schedule Easy account HMO on day 1
    The challengesUndecided and Disorganized Management, will keep you on the run without a job and pay Always dispute with salary Unprofessional TL's and support Don't work here if you are not up for stress
    3.0
    Production support
    Oct 2020
    5 to 6 years in the role
    Over all experience from a former employee
    The good thingsThis company used to be a "pro-people" company, had a fun working environment and everything's just really nice. It started to go downhill when the management changed, they rebranded and hired a lot of external employees especially in the supervisory and managerial position.
    The challengesManagement - It's hard to work in a company who lacks open and constant communication. Concerns are being set aside most of the time and employees are always bombarded with so many tasks that can't be completed within the bandwith of 7.5 productive hours (including the headcount). Career Growth - they used to prefer internal candidates for promotion but as time went by, they preferred external candidates and greatly impacted an employee's performance. Some superiors really needs to listen to their people - you can't deliver the needs of the business if your people are tired and neglected most of the time. HR and Payroll - they sometimes don't respond to your emails in a timely manner, you have to follow up after a few days before they respond. Not everyone is accommodating to the employees too. They sometimes make you feel you're disturbing them if you ask them questions be it via chat or speak to them directly.
    4.0
    CSR
    Oct 2020
    Paranaque City Metro Manila1 to 2 years in the role, current employee
    Good working environment
    The good thingsNice place to work, good benefits like health card.
    The challengesThey easily pullout agents and place on floating status for months without any updates and post that they are hiring 😅
    5.0
    Customer care associate
    Sep 2020
    1 to 2 years in the role, current employee
    Great company cultures support involvement and provide positive, fun ways for their employees to get together for personal and professional development activities, both within and outside normal company hours.
    The good thingsble: Employees support leaders who are transparent, accessible, honest, authentic, and who invest in them. When an organization’s leaders are front and center and make themselves available to everyone, it creates a sense that “we’re all in this together,” and employees are much more likely to feel good about the goals they’re working towards and the company’s mission
    The challengesWhat i don't like is I cant see any challenges on this company. I LOVE C3 EVERISE worth dying for to work with this company.
    5.0
    Customer service
    Jul 2020
    It was a great journey.
    The good thingsThey have a lot of opportunities to try and to figure out if you can or cannot handle it.
    The challengesIt was my first bpo company so everything was new and interesting for me.
    3.0
    Supervisor
    Jun 2020
    1 to 2 years in the role, former employee
    .A very challenging company
    The good thingsbefore it was sold to everise, many were providing positive feedback for this company.
    The challengeskept on changing managers. has now placed hundreds of agents on floating status but announced that they will be hiring new applicants
    4.0
    Social media specialist
    Jun 2020
    3 to 4 years in the role, former employee
    Promotion is fast. Fun to work with.
    The good thingsFun working environment.
    The challengesRarely provides increase in salary.
    5.0
    Customer service representatives
    Apr 2020
    Less than 1 year in the role, current employee
    I'm a new hire and i think everything is doing great.
    The good thingsIt offers WFH which is very convenience as a time like this.
    The challengesSince its work from home its kinda hard to communicate with the management.
    4.0
    Customer service representatives
    Apr 2020
    1 to 2 years in the role, former employee
    It was a nice company.
    The good thingsThe salary was great as well as the incentives.
    The challengesThe mandatory overtime.
    5.0
    Accounting Contractor
    Oct 2019
    Less than 1 year in the role, former employee
    It’s good deal and a very challenging work an I enjoyed the environment.
    The good thingsNo distractions and a handful of assistance from technical services and other employees.
    The challengesThe deadline was scheduled ahead of time and I can maximize my time to complete the transactions I need.
    1.0
    Airline reservations agent
    Sep 2019
    5 to 6 years in the role, current employee
    I am so disappointed
    The good thingsThere is none good things here because if they want to remove some agents they are going to do that sometimes there is no valid reason .
    The challengesManagement are really useless
    3.0
    Guest services officer
    Sep 2019
    1 to 2 years in the role, current employee
    Fast promotion
    The good thingsPeople are easy to deal with
    The challengesManagement don't compensate, they terminate employees a lot and do massive hiring again
    5.0
    Subject matter expert
    Dec 2018
    1 to 2 years in the role, former employee
    Awesome people to work with.
    The good thingsYou will earn as much as 50k. aside from your basic salary.
    The challengesThis is a one of the best BPO company here in philippines.
    5.0
    Back up q.a ., training assistant., SME
    May 2018
    3 to 4 years in the role, former employee
    Excellent
    The good thingsExcellent people management. Hand in hand working with issues. And the overwhelming family like environment that is not in the other company.
    The challengesNone for me. As for the others it the transportation.
    1 person found this helpful
    4.0
    Quality assurance analyst
    Apr 2018
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Enriching
    The good thingsThis is a good company for individuals who are competent and are looking for growth. Your work is compensated accordingly and your immediate superiors provide the necessary training and feedback you need to excel.
    The challengesIt would be good to have management assessment surveys quarterly to check on employee satisfaction with regards to their superiors. The employees' relationship with the HR team needs a bit of attention as well.
    5.0
    Operations manager
    Mar 2018
    7 to 8 years in the role, current employee
    C3 is all about love- love for work and its employees!
    The good thingsThe C3 culture of love is what sets it apart! I am a fan!
    The challengesThe challenge is to have better results from what you already gained.
    3.0
    CSR
    Feb 2018
    Less than 1 year in the role, former employee
    work is great, salary is okay
    The good thingsthe place is located in BGC Taguig so i liked it
    The challengesthe management is not employee friendly.
    4 people found this helpful
    5.0
    Customer service representative
    Jan 2018
    It was nice to work in C3
    The good thingsFun people and light environment they are very people oriented specially the bosses. Try C3 one of I most recommend!
    The challengesFacilities
    1 person found this helpful
    4.0
    Customer sales representative
    Dec 2017
    It has been a very educating 6 months.
    The good thingsI didn't expect to gain a lot of important work ethics in a call center and I am so glad that I was met with a lot of surprises. Working in C3 gave me the training that I needed to somehow improve my performance as an employee and as a member of a company. They taught me how to be patient even in stressful situations.
    The challengesWell, I think the only challenge was the shifting schedule. It may work for some and I applaud them for that. However, being in a BPO company requires a lot of personal effort for an employee to flourish and grow.
    1 person found this helpful
    4.0
    Costumer service representative
    Oct 2017
    1 to 2 years in the role, former employee
    its a great experience
    The good thingsI've got to meet a lot of friends and learn somethings new
    The challengessalary disputes
    5.0
    Helpdesk support tier 2
    Oct 2017
    1 to 2 years in the role, current employee
    Apply, get hired and accelerate!
    The good thingsBig help for career development and learning on how to be fully equipped as a customer service representative.
    The challengesI need to find job that will support more my family’s needs.
    5.0
    Customer service representative
    Sep 2017
    1 to 2 years in the role, current employee
    Great place to work with.
    The good thingsI have friends here that are close to me like family. I love the environment and the load of work is just enough for us to do our job. The people here are friendly and accommodating. They will treat you like their own family.
    The challengesCompensation and incentives. This is a business that needs support from the employees like us. However, it turns like they just wanted to use us for their own good. Everyone wants a fair treatment apparently you can't have that in this company.
    3 people found this helpful
    5.0
    Senior Operations Manager
    Sep 2017
    5 to 6 years in the role
    Great whiile it lasted
    The good thingsAwesome team to work with!
    The challengesThings changed a bit when new management came but I guess that is only natural.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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