Employees at British Council appreciated the sociable colleagues, relatively high salaries for entry-level roles, learning opportunities such as administrative work experience, and the nice work environment near the city and botanic gardens.
However, there were concerns raised about management, including assigning managers to the wrong departments, lack of understanding of work processes, and unprofessional behaviour. Employees also noted challenges with work-life balance, with expectations of long hours, including weekends and up to 12 hours per day. Some reviewers felt that the company prioritised profits over employee welfare, with high staff turnover and limited opportunities for growth. Additionally, there were challenges reported in understanding and working with overseas management due to cultural differences.