Company Reviews

    Working at Boutique Outsource Solutions

    4.533 ratings in total
    5
    24
    4
    4
    3
    2
    2
    2
    1
    1
    97%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.6(33 ratings)
    Career development
    4.2(32 ratings)
    Benefits & perks
    4.2(33 ratings)
    Management
    4.1(33 ratings)
    Working environment
    4.4(33 ratings)
    Diversity & equal opportunity
    4.9(15 ratings)
    Ratings for Boutique Outsource Solutions are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    5.0
    Loan Processing Officer
    Jan 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    You would definitely have a Work Life Balance.
    The good thingsThe environment is good, they have a interactive activities every other Friday were you can enjoy and have fun with games and foods. Benefits are great you get HMO once you start, food and transpo allowance, also every month there is a free massage for everyone.
    The challengesChallenge would be they are strict with attendance.
    5.0
    Administrative Assistant
    Jan 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    A good administrative role with a supportive team and balanced workload.
    The good thingsI enjoy working with a supportive and professional team. My tasks are clear, and I can improve my skills as an administrative assistant. The work helps me learn new systems and stay organized.
    The challengesSome tasks can be improved by better communication and clearer instructions. Additional training would help make the work faster and easier.
    5.0
    Accounts Associate
    Oct 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Overall, a great experience so far
    The good thingsThe team I got into is great as well as the client. The Joy Club is good and the monthly 15 minute massage as well.
    The challengesWednesday treat selection could be improved, for example the cold treat during the rainy season wasn't the best option.
    5.0
    Accounts Associate
    Oct 2025
    Ortigas Pasig City Metro Manila2 to 3 years in the role, current employee
    A company that has a work life balance setting and supports employee
    The good thingsI enjoyed the experience being part of the company and also the client assigned with me was good and thoughtful just like the HR. I enjoyed the Joy Clubs. Social Clubs, tekken tournaments and free food (fried rice and wednesday treats) that can help the employee to unwind and relaxed.
    The challengesStrict attendance (1 minute late was considered as deduction to ltab credits lol)
    5.0
    Taxation Accountant
    Apr 2025
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    It's all good, very friendly staff
    The good things Offer a Competitive Salary,
    The challengesStrict in clock in/out
    1 person found this helpful
    5.0
    Administrator
    Mar 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Culture and office ambience is outstanding.
    The good thingsI love the fixed early morning work schedule and weekends off. This gives us a true work-life balance. Not to mention the incredible employee engagements our company have.
    The challengesThe company is amazing, the best one I've had so far. Challenges I face are just personal circumstances, maybe.
    1 person found this helpful
    5.0
    Bookkeeper
    Jan 2025
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    I love working here, and I'm not just saying that. I mean it.
    The good thingsI like Joy club, the food, the events are fun and the people are kind. The HR really cares for your well being and they listen to you when you're having a tough time, they would find ways to help you improve your current situation.
    The challengesUhh if you're late 1 minute after your shift started or 15 minute break or 1 hour lunch breaks. Is still a big challenge for me but I got used to it.
    3 people found this helpful
    5.0
    Business Support Officer
    Dec 2024
    Ortigas Pasig City Metro Manilacurrent employee
    The work environment is very welcoming and nurturing.
    The good thingsThe people here are very kind. They feel like a family. The workforce has a lot of potential so the employees learn a lot from each other.
    The challengesI have found no challenges working here, or if there is, very minimal.
    3 people found this helpful
    5.0
    Loan Administrator
    Nov 2024
    Pasig City Metro Manila
    It's good to be here.
    The good thingsWhen I decided to apply to this company, I enjoyed the recruitment process. Whilst I was confident with my resume, I was asked questions as if they were interested in getting me hired for the position and letting me into the company. I think they do their best to try fit you with their clients. You can always ask questions and expect them to be answered. When I finally got hired, there was until now fun weekly experience with Joy Clubs. Not imperative to join but it would be fun to participate. There are games you may play during break time or after shift. You may request videoke if you would want to sing also after shift. There are Wednesday treats, free massage, year-end party, other events, etc. There can be lots of things going on. Pretty much a nice working environment for me.
    The challengesJust avoid getting late, or overbreak if you wish to enjoy the daily allowance working onsite.
    2 people found this helpful
    5.0
    Accounting Assistant
    Oct 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great company that allows you to balance work and life. Management is very supportive.
    The good thingsEvery Friday, there is a Joyclub where you can spend time with your colleagues and enjoy some food. Every Wednesday, you can have a massage, ice cream or Taho.
    The challengesThe challenge was that employees needed to clock in/out and take lunch/breaks into the system, but this was due to the rewards system for accomplishing complete attendance.
    2 people found this helpful
    5.0
    Junior Legal Assistant
    Aug 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    The company excels in work-life balance, preventing overwork while handling job pressures. It fosters a diverse, respectful environment with considerate clients. Management actively values and acts on employee feedback, enhancing overall practices. This supportive and inclusive atmosphere ensures that employees are heard and appreciated, contributing to a positive and productive workplace.
    The good thingsWhat I’ve enjoyed the most is the company’s emphasis on work-life balance, the considerate nature of the clients, and the friendly, diverse work environment. I particularly appreciate how the company values employee feedback by encouraging personal suggestions that can enhance management practices.
    The challengesIt’s natural to experience pressure and occasional exhaustion at work, but the management ensures that employees are not overworked.
    2 people found this helpful
    4.0
    Customer Support Officer
    Jul 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role
    Bos provides a fantastic work environment with strong teamwork and professional growth, supported by inclusive leadership, though it can be challenging due to the high expectations for collaboration and continuous learning.
    The good thingsBOS offers a wonderful work environment with a strong focus on teamwork and professional growth.
    The challengesWorking with BOS requires high level of collaboration and continuous learning.
    1 person found this helpful
    4.0
    Accounts Role
    Jun 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Great company and client!...but still needs to improve their policy.
    The good thingsThe good thing here depends on the client you are working with. Mine's fine but still needs to improve but I cannot complain because I like working with my teammates overall. I am glad that there are changes happening especially for the social club where employees are given each month a break from work to have a gathering may it be a recreational activity or just a simple eat out. "Joyclub" every Friday is a good way to end the week too!
    The challengesThey need to change their policy regarding the perfect attendance since you need to file your leaves five days beforehand which for me is somehow stringent. 3 days beforehand would be a better solution as well filing sick leaves which would affect your perfect attendance.
    2 people found this helpful
    5.0
    Head of Marketing
    May 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Overall, the experience was great. No politics involved.
    The good thingsFree Rice - Fried Rice in the morning, Free Coffee & Milo - ice are free too (you just get some in the fridge), once a month free 15 minute massage, free ice cream or taho every wednesday, free use of amenities such as consoles, free snacks on Joy club (held every friday 2:30pm). There are also free medicine and first aid kits (vitamin c - included) for employees health. Regarding the HR/Admin team, all of them are easy to get along with, they are supportive and would take suggestions and consider them seriously - this goes for the IT team as well which you can easily reach out whenever you require technical assistance.
    The challengesThe 15 minutes only break time and 1 hour lunch was a culture shock. Though you'll get used to it in the long run.
    2 people found this helpful
    5.0
    Customer Support Officer
    May 2024
    Ortigas Pasig City Metro Manilacurrent employee
    Fun workplace, great company that looks after their employees welfare
    The good thingsI love the effort they put in to make it a fun environment such as social clubs and joy clubs, Year End Parties, team building activities, free massage & food, etc. They really consider the welfare of their employees.
    The challengesThere's nothing to tell here.
    1 person found this helpful
    5.0
    Loan Processing Officer
    Apr 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    My experience with the company was characterized by a positive work environment, supportive colleagues, and ample opportunities for growth and development.
    The good thingsThe company fosters a positive environment and promotes a healthy work culture. It genuinely values and prioritizes work-life balance.
    The challengesI appreciate the importance of punctuality in Australian culture. However, it would be beneficial if we could loosen up the regulations on allowances and the long-term bonus policy slightly. Additionally, allowing food items such as sandwiches, bread, and fruits inside the operation floor would enhance satisfaction.
    2 people found this helpful
    2.0
    Team leader
    May 2023
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    Could have ended things better with exiting employees
    The good thingsAccessible location and nice pay
    The challengesThey say they respect their employees but when i was let go by the client, the management just gathered my things and left them outside the office. I also did not enjoy the "joyclub" program because it always felt forced.
    7 people found this helpful
    5.0
    Loans Processing Officer
    Feb 2022
    Less than 1 year in the role, current employee
    Good Management that helps employee in every step of the way
    The good thingsHelps employee to establish career growth
    The challengesEarly wake up due to Australian time however if you are a morning person it can suits you
    2 people found this helpful
    5.0
    Utility
    Sep 2021
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    I have a good experience when I working there as a house keeping
    The good thingsGood environment Good employee Good management Approachable people Good company Friendly staff
    The challengesSalary issue Working hours Work load Management issues Benefits
    1 person found this helpful
    5.0
    Project administrator
    Jun 2021
    1 to 2 years in the role
    I wish I can come back!
    The good thingsMassage Wednesdays. The monthly gatherings, like buffet etc. The shout if there is a birthday. The applause if the salary has been just credited. Hahaha! I miss it..
    The challengesThey could add additional minutes on the massage. It will be a great help and pleasure for its employees. hahaha!
    3 people found this helpful
    5.0
    Associate
    Jul 2020
    1 to 2 years in the role, current employee
    Challenging but worth it!
    The good thingsGood working enviroment, understanding managment and great benifits. Friday Joy Club, massage wednesdays and monthly gathering.
    The challengesStrict but fair rules for all staff.
    2 people found this helpful
    2.0
    Associate
    May 2020
    Less than 1 year in the role, former employee
    You need to adapt FAST
    The good thingsSalary is good and there are lot of other stuff going on
    The challengesYou need to adapt fast, you can't commit mistakes there is no learning curve, very strick environment.
    7 people found this helpful
    5.0
    Processing Officer
    Jan 2020
    3 to 4 years in the role, current employee
    I love my job
    The good thingswork-life balance friendly environment second family
    The challengesThere's not much to tell.
    1 person found this helpful
    5.0
    Senior customer service
    Feb 2018
    1 to 2 years in the role
    Great Work Life Balance
    The good things- Office Shift Schedule is not rush hours - Friday Joy Club - Monthly Social Club - Bi-Monthly Massages - Attendance Bonuses
    The challenges- Leave Credits
    4 people found this helpful
    5.0
    Senior customer service
    Feb 2018
    1 to 2 years in the role, current employee
    Great Work Life Balance
    The good things- Great Office Shift Schedule - Friday Joy Club - Monthly Social Club - Bi-Weekly Massages - Attendance Bonus
    The challenges- Leave Credits
    1 person found this helpful
    3.0
    Loan Processing
    Sep 2017
    Promotes work life balance, but lacks stability and transparency
    The good thingsWork life balance can be really felt. Good facilities and fair salary.
    The challengesJob is not that stable. Transparency is like other company is at risk.
    8 people found this helpful
    5.0
    Client services manager
    Jul 2017
    1 to 2 years in the role, current employee
    good working enviroment
    The good thingsperks and schedule
    The challengesattention to details
    2 people found this helpful
    3.0
    Processing Officer
    Jul 2017
    Accounts are not stable.
    The good thingsEmployees have time to enjoy, relax during Joy Club (every week) and Social Club (once a month)
    The challengesAccounts are not stable, since this is a Outsourcing company.
    8 people found this helpful
    4.0
    Administration
    Feb 2017
    1 to 2 years in the role, current employee
    very promising
    The good thingspositive and happy work place
    The challengesstrict attendance policy
    1 person found this helpful
    1.0
    csr
    Nov 2016
    Less than 1 year in the role, former employee
    Terrible management! They accept applicants easily and terminate tenured employees easily also!
    The good thingsMonthly events
    The challengesTerrible management! They accept applicants easily and terminate tenured employees easily also!
    11 people found this helpful
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