Company Reviews

    Working at Bill Gosling Outsourcing - Philippines

    3.718 ratings in total
    5
    9
    4
    2
    3
    2
    2
    3
    1
    2
    84%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(18 ratings)
    Career development
    3.6(18 ratings)
    Benefits & perks
    3.4(18 ratings)
    Management
    3.3(18 ratings)
    Working environment
    3.8(18 ratings)
    Diversity & equal opportunity
    3.4(5 ratings)
    Ratings for Bill Gosling Outsourcing - Philippines are shared as-is from employees in line with our community guidelines

    reviews

    Showing 4 reviews for Taguig City Metro Manila
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    3.0
    Bilingual QA
    Jan 2025
    Taguig City Metro Manila5 to 6 years in the role, former employee
    Newbie friendly. Stepping stone. Easy accounts.
    The good thingsIt's the first company that accepted me as a Bilingual but No BPO experience yet they made me feel that I matter and gives me the chance to contribute my skills at my best capacity. Enjoyed working with my team coz' they're friendly and helpful.
    The challengesAble to handle their accounts but some of our superiors are too pressured to attain a goal that's hard to maintain even without the client's approval to do that. Became micromanagement. Hoping to upgrade their equipments to avoid delayed workloads. Low pay for Bilinguals.
    1.0
    Customer Service Representative
    Aug 2024
    Taguig City Metro Manila
    For the newbies, prepare for the worst.
    The good thingsTenured agents will help you when it comes to process.
    The challengesPoor management, disputes, lack of transparency when it comes to computation (e.g taxes, benefits and etc) and scorecards to be eligible for the incentives and micromanagement
    9 people found this helpful
    2.0
    Support Role
    May 2024
    Taguig City Metro Manila7 to 8 years in the role, former employee
    Having been with Bill Gosling Outsourcing for quite some time, I've noticed a significant shift from better to worse.
    The good thingsFriendly Vibes: Everyone's nice and welcoming, so you'll feel right at home. Cool Activities: They've got fun stuff happening all the time, like team events and projects.
    The challenges Having been with Bill Gosling Outsourcing for quite some time, I've noticed a significant shift from better to worse. Opportunities for advancement have dwindled, making it increasingly challenging to progress within the company. Moreover, our pay and benefits, once competitive, have fallen below market standards, especially considering the local cost of living. Communication with management has deteriorated, leaving employees feeling unheard and undervalued. Promotions often seem arbitrary, with less-qualified individuals sometimes favored over more deserving candidates. Additionally, there's been a noticeable increase in micromanagement, eroding trust and autonomy in certain departments. While Bill Gosling Outsourcing was once a great place to work, these changes have made it less fulfilling and rewarding for employees.
    3 people found this helpful
    5.0
    Windows systems administrator
    Feb 2019
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Provide Systems Support across the Infra
    The good thingsProvide Systems Support across the Infra
    The challengesProvide Systems Support across the Infra
    1 person found this helpful
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