Employees at Baguio Country Club appreciate the opportunities for learning and growth through training and exposure to different aspects of the hospitality industry. The work environment is praised, with friendly and supportive co-workers, a sense of teamwork, and a good company culture. Employees take pride in providing excellent customer service and dealing with guests' concerns and decision-making. The facilities and amenities, including sports facilities and transportation for employees, are also appreciated.
However, some potential challenges include a high workload and pressure, particularly during peak periods or when dealing with high-profile guests. Handling customer complaints can be difficult, as some guests may have high expectations or be difficult to please. Maintaining a good work-life balance can also be a challenge, with long hours and the need for overtime work during busy periods.