I lucked out with my client in Athena and the workplace culture is as supportive as it can getThe good thingsJust a heads up that I am somewhat a newbie here in Athena as I have started working last July 19 only.
Client - I matched with a good client which is what mainly dictates how you perceive working in Athena once you get through all the initial processes. I'm thankful for the team I matched with since the tasks are clearly defined and you are provided the resources you need to accomplish tasks.
Support Management - From my EA coach up to Finance and the weekly syncs and monthly meetings we have, I think there is a lot of avenues where we can share our feedback. As long as you let the right people know then they'll work with you to address whatever comes up as a blocker.
Work-Life balance - Knowing that this is a permanently WFH setup gives me a clearer picture of how I can manage my time as well as future vacations without worrying too much about taking time-offs. The feel of the job is a far cry from taking in calls in the BPO industry (4yrs+) in that I'm not on a sleep-eat-work mode only, I actually have time for myself and work on stuff I enjoy.
The challengesThe application process is very telling of the kind of talents Athena wants to work with. You must be very prepared and getting through that application process is totally worth it.