Feedback-driven company with 100% employee supportThe good thingsAthena is a virtual utopia. From the day I sent my application form, passing the recruitment process, the training period, to onboarding with a client - in every step of the way, I was well-supported by their team members. A newly hired can expect help from not just the learning experience team, but also from tenured executive assistants, the assigned coach, and the client experience team.
The processes are streamlined, training materials are well presented, and internal resources are provided to make sure you have everything you need to succeed and are not left in the wilderness to fend for yourself.
One thing that constantly amazes me is that everyone is ok with giving and receiving feedback. It might not sound like much but it's refreshing, especially here in the Philippines, to have your voice heard and valued.
The challengesNot exactly a con, but if you want security of tenure and/or an established employer-employee relationship in the traditional sense of the word (regular employment contract), this might not be the company for you. An EA is an independent contractor (freelancer), so you'll need to pay your own government contributions and file your own tax dec.