ANZ
    (153 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Banking & Credit

    Specialities

    Banking, Global Capability Centre, Finance, Technology, Risk

    Company size

    More than 10,000

    Primary location

    12F Solaris One Building, 130 Dela Rosa Street, Legaspi Village, Makati City
    ANZ has a proud heritage of more than 180 years. Our purpose is to shape a world where people and communities thrive. This is why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. We employ more than 50,000 people and have our global headquarters in Melbourne. ANZ is among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world.

    Jobs at ANZ

    Based on your search activity

    at ANZ Global Services and Operations (Manila), Inc
    Quezon City, Metro Manila
    Senior infrastructure engineer role providing 3rd‑level support for enterprise digital workplace platforms
    Senior infrastructure engineer role providing 3rd‑level support for enterprise digital workplace platforms
    classification: Information & Communication TechnologyInformation & Communication Technology
    9d ago
    9d ago

    at ANZ Global Services and Operations (Manila), Inc
    Quezon City, Metro Manila
    Be the first point of contact for our Retail clients through our voice channel
    Be the first point of contact for our Retail clients through our voice channel
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    15d ago
    15d ago

    Gallery photos

    Reviews overview

    4.3153 ratings in total
    5
    91
    4
    41
    3
    8
    2
    7
    1
    6
    98%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at ANZ?

    AI summary of recent reviews

    Employees consistently praise the company culture at ANZ, describing it as one of the best they've experienced, with a people-oriented and supportive environment. The organisation demonstrates genuine care for employees, particularly evident during challenging times such as the pandemic. Staff appreciate the competitive compensation and benefits package, including medical reimbursement, retirement plans, and generous leave entitlements. Work-life balance is a top priority, with flexible scheduling and work-from-home options available. Employees also value the opportunities for career growth through training, coaching, and internal mobility, as well as the quality of management and leadership, who maintain an open-door policy and show sincere concern for staff wellbeing.

    However, there are some potential challenges to consider. The workload can be overwhelming at times, particularly when teams are understaffed. Some employees have noted that systems and technology need improvement, with outdated platforms and manual processes taking time away from more valuable work. Work schedules can change frequently, sometimes on a weekly basis, which requires flexibility from staff. The promotion process can be competitive, with some concerns that decisions may occasionally favour personal relationships over merit. Additionally, like many organisations, there is some workplace politics to navigate as part of the work environment.

    Recent reviews

    2.0
    Client Services Officer
    Apr 2026
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Expectation: "Great Place To Belong." Reality: Meh. Not so much.
    The good thingsThe very comprehensive HMO coverage, the superannuation (your forced savings) plan, and the free fresh fruits on Wednesdays.
    The challengesEverything else. The Institutional Operations is a bumbling behemoth that will suck your soul dry. You will be endorsed to production despite the training lead explicitly telling you on the last day of training that they are not confident in your capabilities. And in spite of what's listed in your job description, you are not able to make judgement calls on your own (even if it's to the customer's benefit) without any permission or approval from your managers; so much for First Contact Resolution. They will also not hesitate to throw you under the bus when you are pitted against branch bankers, even if you are in the right. And don't get me started on NFRs ("Non-Financial Risks"); or rather, operational and procedural risks aimed not at protecting their customers, but the bank and its reputation. You might be earning a hefty paycheck, but be prepared to stagnate in your role. A regular teller at a local bank has more leeway than a "senior officer" at ANZ's Institutional Operations.
    1.0
    Banking Consultant
    Jan 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, former employee
    very traumatic in that hell
    The good thingsnothing at all to enjoy there
    The challengeseverything, especially the workforce
    5.0
    Collections Officer
    Jan 2024
    Eastwood Quezon City Metro Manila1 to 2 years in the role, former employee
    ANZ help me with my finances. If I'm given a chance I will reapply again.
    The good thingsCompensation & benefits
    The challengesWorkload can be overwhelming
    Ratings for ANZ are shared as-is from employees in line with our community guidelines
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