Just fine if you want a good place to start.The good thingsI like it that they are very generous in providing perks and benefits especially when they need to offer overtime. They also provide movie day so as to encourage work life balance among employees. Free HMO to you and your dependents effective Day 1.
The challengesI would like to help the clients more but you have to be conscious with your time (AHT). Thus, you may need to sacrifice some of your services as well instead of going the extra mile. The culture of the people working is not as warm as you think. Since this is customer service and may become toxic at times, it is important to socialize and just breathe with a team at a random moment within the day but it rarely happens. It is BAU so sometimes the challenge is in asking for help when assisting clients. I don't know about you but I found it a lonely environment affecting my mental health. So I decided to meet more genuine people in my next career.