Nice amenities, great benefits and care from higher-upsThe good thingsAlthough they offer a gym membership, you could work out in their mini gym near the cafeteria. Office was located nearby malls. Our Smurf trainer was patient and taught us well. Even as a trainee, I had the privilege to receive double pay. Even when I was retrenched, ADP still sent a care package during the start of the pandemic.
The challengesI believe certain people excel best in a BPO-like setting, which doesn't include me. I was unable to catch up to my more experienced peers and understandably, they would lay off someone who didn't perform as well. Someone was also stirring unnecessary drama. Finally, I was unable to adjust to the shifting schedule as I was going to work with my parents with their dayshift work so I lacked a lot of sleep, affecting my performance.