Adec Innovations
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    Adec Innovations
    (63 reviews)
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    Company Reviews

    Working at Adec Innovations

    3.163 ratings in total
    5
    13
    4
    12
    3
    16
    2
    14
    1
    8
    67%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(63 ratings)
    Career development
    3.1(63 ratings)
    Benefits & perks
    2.7(63 ratings)
    Management
    3.0(63 ratings)
    Working environment
    3.4(63 ratings)
    Diversity & equal opportunity
    3.8(4 ratings)
    Ratings for Adec Innovations are shared as-is from employees in line with our community guidelines

    reviews

    Showing 11 reviews for Muntinlupa City Metro Manila
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    3.0
    Software Solutions
    Oct 2025
    Muntinlupa City Metro Manila7 to 8 years in the role, current employee
    Good for those who has families, but..
    The good thingsPermanent WFH setup, flexible time schedule, output based
    The challengesno career growth, promotion has no standards, no mentorship, no performance bonus, no annual increase.
    3 people found this helpful
    2.0
    Voice Service Associate
    Feb 2025
    Muntinlupa City Metro Manila3 to 4 years in the role, former employee
    ADEC has become my second home for 4.5 years. I have grown to love the company, the people and especially my job. However, they abandoned me during the most difficult time in pandemic.
    The good thingsPaid lunch break Shuttle service Clean office HMO after a year of service Competent leaders
    The challengesRetrenched during the pandemic but received no separation pay. I was not able to file a complaint in DOLE since I was required to sign a quit claim before I received my final pay.
    3 people found this helpful
    3.0
    Utilization Review Nurse
    Oct 2024
    Alabang Muntinlupa City Metro Manila5 to 6 years in the role, former employee
    It's been a pleasure working with ADEC, The good thing is I've started to chase my career and ADEC was my stepping stone.
    The good thingsIt's an average company that offers no yearly raise. The work culture in Healthcare is very friendly. You can always rely on your team members, TLs, and Supervisors. There is not much they offer in terms of benefits. Adec is also generous in times of crisis, like when we encounter the account we are handling being closed, and they offer redundancy. In my six years there, they offered six months of salary. we've been in a WFH setup from 2020 since the pandemic started until our last day is Aug 2024.
    The challengesIt depends on the account, actually. In Healthcare, since it is a 24/7 operation, it will be hard for the agent to get a decent rest, especially in backlogs, but in terms of incentive, you will be the one to work on how much you can get. Every day on AHOD the support team is required to do production.
    5.0
    BPA Sr
    Mar 2023
    Alabang Muntinlupa City Metro Manila5 to 6 years in the role, former employee
    Good company, small company but can't be belittle
    The good thingsgood teammates, always challenge you to work hard, good leaders, good service, always attentive to your concern
    The challengesgot jealous in other teams having unli break
    3.0
    Esl instructor
    Feb 2023
    Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
    9-10hours a day work
    The good thingsNice place, good ground for fresh grad
    The challengesLoad of classes in a day
    2.0
    Team lead
    Feb 2023
    Alabang Muntinlupa City Metro Manila5 to 6 years in the role, former employee
    Don’t expect a future here
    The good thingsSalary is quite within the industry average, nothing more. Working arrangements will benefit those who want to work remotely. The people you meet here may very well be the people you’ll want to hang out with outside of work.
    The challengesExpect only the bare minimum when it comes to benefits. Despite what they say, there are no salary reviews or raises unless you ask for one. It took years before people get promoted. Politics reign supreme here, and it’s the people in the lower level who are often affected. Change is constant, like its mission and vision, but never for the better.
    2 people found this helpful
    1.0
    Teacher
    Dec 2022
    Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
    unfair salary and workload
    The good thingsenjoyed the company of my co-workers. very helpful and friendly
    The challengesdid not consider experiences when deciding on salary because "it's not ESL" even if they were all related to teaching. I have a lot of teaching exp and was full of classes almost everyday but had lower salary than newbies.
    2.0
    KM EOL
    Dec 2022
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    Company that doesn't care about employee burnout
    The good thingsThe employees were very friendly. They place you in accounts that match your teaching skills.
    The challengesIt feels like working in a disorganized company. You had to ask around about the incentives and leaves instead of just providing a handbook that says it all (also, in order to get an incentive, you need A LOT of classes that'll just make you sick after). Employees were asked to do things out of their job description which shouldve been done by their management. They're too focused on making clients happy (supposedly understandable) but not their employees which is why a lot of us resigned. They didn't even have enough time (or funds) for company events which made their employees more tired than motivated.
    4.0
    Business Process Associate
    Oct 2021
    Muntinlupa City Metro Manila3 to 4 years in the role, former employee
    BPA is a entry level
    The good thingscoworkers, environment, and the work itself.
    The challengesThe mistakes that you make. They are strict when it comes to errors in to work you've done.
    1.0
    KM EOL Training and Quality Officer
    Oct 2021
    Muntinlupa City Metro Manila3 to 4 years in the role
    Working here lets you say you have BPO experience on your resume.
    The good thingsThe people are generally nice and easy to get along with. A huge premium is placed on respecting your co-workers. If this is your first job, it's a good training ground.
    The challengesIf you're anything other than an entry-level worker, be warned that there is no upward mobility. The kindness of the people will tempt you to stay, but remember that it also looks bad on your resume if you stay anywhere for a long time and never catch a promotion. It isn't about the pay--I would have taken a fancier title for the same salary. It's about being able to say on your CV that you grew. Also, support for mental health issues could be far better, and was practically nonexistent until COVID hit. Now there are at least counseling services, but if you need Prozac or other meds, those still aren't covered.
    2.0
    BPA Senior
    Jun 2018
    Sucat Muntinlupa City Metro Manila3 to 4 years in the role, current employee
    I had a great time staying in that company, it was stress free for me. However, I wanted to improve professionally and try to practice what I studied. I am sure that experiences on the company will greatly help me on my next profession.
    The good thingsThe company are not strict towards rules and regulations. It was always a case to case basis depends on the situation. It is not also stressful since that it is only 8 hours per day.
    The challengesYou must have a flexible time, since that some departments demand an overtime, shifting schedule or weekend work. Also you must always be attentive on whatever you are doing since that it will always affect the outcome of your work.
    3 people found this helpful
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