247.ai
    (183 reviews)

    Company Reviews

    Working at 247.ai

    4.2183 ratings in total
    5
    102
    4
    40
    3
    25
    2
    4
    1
    12
    88%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(183 ratings)
    Career development
    3.7(182 ratings)
    Benefits & perks
    3.9(183 ratings)
    Management
    3.8(183 ratings)
    Working environment
    4.1(183 ratings)
    Diversity & equal opportunity
    3.7(7 ratings)
    Ratings for 247.ai are shared as-is from employees in line with our community guidelines

    reviews

    Showing 9 reviews for Mandaluyong City Metro Manila
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    1.0
    Customer Service Representative
    Mar 2026
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    I don't recommend the 247.ai site in Cybergate.
    The good thingsI enjoy the activities that they have for every important events
    The challengesThe Senior Team leader is biased and prefer to micromanage the agents
    1.0
    Data Network Supervisor
    Nov 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    The local management of Philippine team is very toxic
    The good thingsFlexible time Lot of perks
    The challengesToxic IT Management No work life balance
    1 person found this helpful
    5.0
    Customer Service Representative
    Aug 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    great company to work
    The good thingsthey are accommodating
    The challengesThe challenge for being part of the company was to answer call or and a lot of calls to accommodate each every single day
    3.0
    Customer Service Representative
    Feb 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    the processes and how they work inside productions are not likely professional
    The good thingshealthy environment and approachable higher ups
    The challengesthe processes and how they work inside productions are not likely professional
    4.0
    Customer Service Ambassador
    Jan 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Working at [24]7.ai was a rewarding experience where I honed my multitasking, problem-solving, and customer service skills while navigating high-pressure situations and dynamic client demands.
    The good thingsWorking with [24]7.ai was a rewarding experience that enhanced my customer service, communication, and problem-solving skills. The dynamic environment and supportive team fostered growth and kept me motivated, while ongoing training ensured professional development and success.
    The challengesAt [24]7.ai, I faced challenges such as managing high volumes of customer inquiries, resolving complex issues under tight deadlines, and adapting to ever-changing client expectations. Balancing productivity with maintaining excellent service quality required strong multitasking and problem-solving skills, which ultimately helped me grow professionally.
    5.0
    Customer care
    Jun 2023
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Awesome experience +
    The good thingsHaving a great leader at work and friendly environment, also they offer a competitive salary, a great place to work.
    The challengesa benefits of vacation leave
    5.0
    Customer service representative
    Jun 2023
    Mandaluyong City Metro Manila5 to 6 years in the role, current employee
    The best experience so far because of the company culture.
    The good thingsI enjoyed everything on this company since this is my first bpo company.
    The challengesThere's nothing I didn't enjoy working here.
    5.0
    Recruitment Specialist
    Jan 2023
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    It's so nice to work in this company
    The good thingsThe people and the management superb. It's the best place to work at.
    The challengesSo far there is none since I was offered a work from home set up.
    5.0
    Salesman
    Aug 2022
    Mandaluyong City Metro Manilaformer employee
    My expercience is other industry
    The good thingsIm happy to meet other people
    The challengesIm challenges to work on site
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