Quality Analyst
Evaluate products, systems, and software to ensure they meet an organization’s standards.
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Jobs in Jobstreet right nowJob growth
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Typical monthly salaryJob satisfaction
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Job opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearJob satisfaction
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On this page
- What's it like to be a Quality Analyst?
- How to become a Quality Analyst
- Latest Quality Analyst jobs
- Top skills and experience for Quality Analysts
- Quality Analyst role reviews
What's it like to be a Quality Analyst?
Quality Analysts, also known as Quality Assurance Analysts, are tasked with ensuring the quality of new products and services through a series of tests, examinations, and benchmarks. Quality Analysts are guided by a company’s quality guidelines and are responsible for ensuring all projects meet the minimum quality standards. Quality Analysts can work in an office or from home, communicating with teammates, and executing quality assurance tests to review new products and services. Quality Analysts can work in a number of industries, such as technology, engineering, or pharmaceuticals.
Tasks and duties
- Identifying any issues, bugs, or defects of a product or service.
- Remedying issues by recommending preventive or corrective actions.
- Creating and implementing quality assurance tests to determine the functionality and quality of a product or service.
- Testing the reliability and performance of a product or service.
- Analyzing test results and reading statistical data.
- Ensuring all products and services meet the standards of a company.
- Creating quality assurance policies and guidelines.
- Creating conclusive reports on quality assurance tests.
- Investigating customer complaints.
- Complying with industry regulations.
How to become a Quality Analyst
Quality Analysts are advised to hold a bachelor degree to ensure career growth, particularly in the industry they want to work in. For example, Quality Analysts in tech are encouraged to have an IT or computer engineering degree.
- Take the STEM strand (Science, Technology, and Mathematics) during the last two years of high school. This will get you started on the track of data science.
- Pursue a bachelor degree in a business, logistics, technology, or engineering discipline.
- Complete on-the-job training during your fourth year of college in the field of your choice.
- Apply for an entry-level position in the quality assurance field.
- Gain years of experience and to get promoted to the position of Quality Analyst.
Compare your salary
Find out how your salary compares with the average salary for Quality Analysts.Latest Quality Analyst jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Quality Analyst employers on Jobstreet are looking for job seekers with expertise in the following areas. Calibration
Contact Centre Services
Evaluation
Quality Assurance
Attentive Listening
Process Improvement
Customer Service
Food Delivery
Communication Skills
Analysis
Financial Technology
Gaming
Positive Attitude
Thoroughness
eCommerce
Customer Interaction
Problem Solving
Test Cases
Microsoft Office
Test Plans
Source: Jobstreet job ads and Jobstreet Profile data
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Latest Quality Analyst reviews
Jun 2023
It is a dream come true.
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationCall Centre & Customer Service
The good thingsAs a Quality Analyst is a dream come true to me. I remember when I first startes working in the BPO and got to know the QA department. I thought that it was the job for me. Being an introvert, I love ...
The challengesWhen the supervisors would dispute a QA audit when there's an obvious opportunity from the agent. What they should be doing is helping the agent acknowledge their mistake, work on it to ensure it neve...
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Source: Jobstreet role reviews
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