Product Specialist
Improve customer engagement and sales by promoting a company's product portfolio.
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Job growth
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In the last yearJob satisfaction
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On this page
- What's it like to be a Product Specialist?
- How to become a Product Specialist
- Latest Product Specialist jobs
- Top skills and experience for Product Specialists
What's it like to be a Product Specialist?
A Product Specialist acts as an expert for a particular product line within a company. Key responsibilities often include analyzing performance metrics, responding to customer inquiries, making recommendations for product enhancement, and training other departments on product features and benefits. They can also play an important role in development stages of a product by providing insights into consumer requirements and preferences. This career is prevalent in a variety of industries, including technology, automotive and consumer goods, with work settings typically in an office environment. In some roles, Product Specialists may need to engage in travel to represent their product in trade showcases or to interact with clients.
Tasks and duties
- Assisting in the development and implementation of product strategies and roadmaps.
- Collaborating with cross-functional teams, including marketing, sales and engineering to ensure product success.
- Understanding competitor products in the market and developing tactics to outperform them.
- Gathering and analyzing user feedback to improve existing products and influence future product development.
- Training sales staff and customers about product features and benefits.
- Monitoring and reporting on product performance and sales metrics.
- Resolving product-related issues and inquiries professionally and effectively.
How to become a Product Specialist
To embark on a career as a Product Specialist, prioritize obtaining education in a related field and gaining valuable experience in customer-facing roles.
- Pursue a bachelor's degree, preferably in fields like Business Management, Marketing or other related disciplines. For example, to be a Healthcare Product Specialist, a bachelor’s degree in Biology or Chemistry is beneficial.
- Acquire experience in sales, marketing, or customer service roles. This could include positions in retail, direct sales, or business-to-business sales.
- Develop strong communication skills, both verbal and written, to effectively convey product information and engage with customers.
- Familiarize yourself with commonly used software applications, such as Microsoft Office suite, to create presentations and reports.
- Strengthen organizational, adaptability, and problem-solving skills. Understanding customer needs, identifying solutions, and adapting to change is critical for this role.
Compare your salary
Find out how your salary compares with the average salary for Product Specialists.Latest Product Specialist jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Product Specialist employers on Jobstreet are looking for job seekers with expertise in the following areas. Medical Technology
Product Development
Product Knowledge
Clinical Laboratory Science
Product Demonstration
Laboratory Medicine
Sales
Presentation Skills
Customer Service Training
Laboratory Practice
Product Presentation
Laboratory Equipment
Communication Skills
Product Management
Customer Service
Medical Devices
Marketing
New Product Introduction
Sales Cold Calls
Sales Growth
Source: Jobstreet job ads and Jobstreet Profile data
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