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Listed six days ago
  • Chat Support
  • Email Support
  • Customer Service Representative
Customer Service Representative
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed eleven days ago
  • Chat Support
  • Email Support
  • Customer Service Representative
Customer Service Representative
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty one days ago
  • Chat Support
  • Email Support
  • Customer Service Representative
Customer Service Representative
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed four days ago
  • Work-Life Balance
  • Work-from-home
  • Competitive Salary Package
This role is essential to ensuring a positive customer experience at every touchpoint—building trust, fostering loyalty, and helping customers.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed four days ago

This is a Full time job

Responsible for developing tools, optimizing processes, and managing databases to support business operations and drive efficiency.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed three days ago
This role will execute day-to-day operational activities including managing KPIs, managing Service Levels and coaching and recruiting Team Leaders.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago
This role sits at the center of client relationships, insight delivery and storytelling, and product adoption and expansion.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago
IntouchCX seeks a Facilities Coordinator to manage day-to-day campus operations, monitor safety, coordinate vendors, and track inventory.
subClassification: Administrative AssistantsAdministrative Assistants classification: Administration & Office Support(Administration & Office Support)
1d ago
Listed twenty three hours ago

Be an early applicant

This is a Full time job

Monitors live call center metrics—such as call volume, queue times, and agent adherence to schedules—to ensure service levels (SLAs) and KPIs are met.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
Listed four days ago
We’re looking for a recruiter who has the vision, experience and passion to contribute to our culture and the success of our programs.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed one day ago

Be an early applicant

This is a Full time job

IntouchCX seeks a Reporting Analyst to track KPIs, analyze performance trends, and manage accurate data using Excel/pivots to support Ops leaders.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago
IntouchCX seeks a Sr. L&D Manager with 3+ years' leadership experience to oversee content development, manage trainers, and align learning solutions.
subClassification: Training & DevelopmentTraining & Development classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
Listed four days ago
IntouchCX seeks a QA/Training Manager with 3+ years' leadership experience to manage global trainers and analysts, drive coaching, and track metrics.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed sixteen days ago
We look for collaborative individuals who enjoy technical troubleshooting and are eager to help others thrive by optimizing our software's impact.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed two days ago
IntouchCX seeks a Training Project Manager to lead L&D logistics, manage program launches, mentor trainers, and deliver strategic data reports.
subClassification: Training & DevelopmentTraining & Development classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
Listed four days ago
The ideal candidate will organize the workflow of the team, ensuring that all tasks/duties as assigned are understood, tracked and completed.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed more than thirty days ago
What You Bring to the Role - Your strengths, our vision. We’re looking for someone who combines strong analytical capability with a passion for...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
Listed sixteen days ago
We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed sixteen days ago
This high-trust position requires strict confidentiality, proactive problem-solving, and operational agility.
subClassification: PA, EA & SecretarialPA, EA & Secretarial classification: Administration & Office Support(Administration & Office Support)
16d ago
Listed sixteen days ago
We’re seeking a Workforce Supervisor to direct, manage, and supervise a team of Workforce Analysts and Specialists.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed sixteen days ago
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed sixteen days ago

This is a Full time job

We are looking for a Planning Supervisor who will direct, manage and supervise a team of Workforce Analysts and Specialists.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed sixteen days ago
We are looking for a Communications Specialist that will outline the communication strategies and objectives for delivering the information.
subClassification: Marketing CommunicationsMarketing Communications classification: Marketing & Communications(Marketing & Communications)
16d ago
Listed sixteen days ago

This is a Full time job

The ideal candidate will work to ensure operational excellence throughout the procure-to-pay process in a rapidly scaling company.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
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