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Listed ten hours ago

AI Business Analyst | REMOTE

at SupportNinja

This is a Contract/Temp job

Metro Manila(Remote)
This role aligns tech and business teams to map workflows, assess data, and document requirements for AI adoption.
This role aligns tech and business teams to map workflows, assess data, and document requirements for AI adoption.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
10h ago
10h ago
Listed ten days ago

TA Coordinator (Tech Recruitment)

at SupportNinja

This is a Full time job

Manila City, Metro Manila(Remote)
  • remote set-up
  • birthday leave
  • HMO on day 1
  • remote set-up
  • birthday leave
  • HMO on day 1
The Talent Acquisition Coordinator is responsible for all administrative tasks in the hiring process
The Talent Acquisition Coordinator is responsible for all administrative tasks in the hiring process
subClassification: Recruitment - AgencyRecruitment - Agency
classification: Human Resources & Recruitment(Human Resources & Recruitment)
10d ago
10d ago
Listed three days ago

Team Leader | ONSITE (Quezon City)

at SupportNinja

This is a Full time job

Manila City, Metro Manila
Leading and managing a team of representatives to ensure the delivery of exceptional customer experiences
Leading and managing a team of representatives to ensure the delivery of exceptional customer experiences
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Team Leader - Customer Success | ONSITE (Quezon City)

at SupportNinja

This is a Full time job

Manila City, Metro Manila
Leading and managing a team of representatives to ensure the delivery of exceptional customer experiences
Leading and managing a team of representatives to ensure the delivery of exceptional customer experiences
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eight days ago

Billing Analyst (SaaS, US Billing Subscriptions)

at SupportNinja

This is a Full time job

Metro Manila(Hybrid)
Billing Analyst work in a company's Accounting/Finance department and ensure that clients are billed correctly.
Billing Analyst work in a company's Accounting/Finance department and ensure that clients are billed correctly.
subClassification: Accounts Receivable/Credit ControlAccounts Receivable/Credit Control
classification: Accounting(Accounting)
8d ago
8d ago
Listed three days ago

Technical Team Leader | ONSITE (Quezon City)

at SupportNinja

This is a Full time job

Manila City, Metro Manila
Leading and managing a team of technical representatives to ensure the delivery of exceptional customer experiences
Leading and managing a team of technical representatives to ensure the delivery of exceptional customer experiences
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed seventeen days ago

Application Support Engineer (API and SQL)

at SupportNinja

This is a Full time job

Metro Manila(Hybrid)
The Technical Support Engineer is responsible for diagnosing and resolving technical issues related to products or services.
The Technical Support Engineer is responsible for diagnosing and resolving technical issues related to products or services.
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
17d ago
17d ago
Listed four days ago

Customer Success Specialist | ONSITE (Quezon City)

at SupportNinja

This is a Full time job

Manila City, Metro Manila
Primary point of contact for customers, ensuring they have a positive experience
Primary point of contact for customers, ensuring they have a positive experience
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed eighteen days ago

Executive Assistant II

at SupportNinja

This is a Full time job

Metro Manila(Hybrid)
Supports account management operations through scheduling, CRM updates, reporting, coordination, and workflow organization.
Supports account management operations through scheduling, CRM updates, reporting, coordination, and workflow organization.
subClassification: PA, EA & SecretarialPA, EA & Secretarial
classification: Administration & Office Support(Administration & Office Support)
18d ago
18d ago
Listed four days ago

Onboarding Specialist

at SupportNinja

This is a Full time job

Manila City, Metro Manila
Ensuring the successful implementation and launch of our clients' websites.
Ensuring the successful implementation and launch of our clients' websites.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
4d ago
4d ago
Listed eight days ago

CX Intelligence Production Specialist

at SupportNinja

This is a Full time job

Manila City, Metro Manila(Remote)
  • HMO on Day 1
  • Retirement Savings Program with Company Matching
  • Opportunities for skills training and personal and professional development
  • HMO on Day 1
  • Retirement Savings Program with Company Matching
  • Opportunities for skills training and personal and professional development
Manages AI-assisted client reports, workflows, timelines, and cross-functional reviews to ensure quality and consistency.
Manages AI-assisted client reports, workflows, timelines, and cross-functional reviews to ensure quality and consistency.
subClassification: Database Development & AdministrationDatabase Development & Administration
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed twenty four days ago

Technical Support Representative II

at SupportNinja
Expiring soon

This is a Full time job

Metro Manila
Resolves technical issues using expertise to deliver solutions and ensure customer satisfaction.
Resolves technical issues using expertise to deliver solutions and ensure customer satisfaction.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
24d ago
24d ago
Listed twenty three days ago

Team Leader (with SaaS exp)

at SupportNinja
Expiring soon

This is a Full time job

Manila City, Metro Manila
The Team Leader will lead a team to ensure outstanding customer experiences, providing coaching while boosting performance and efficiency.
The Team Leader will lead a team to ensure outstanding customer experiences, providing coaching while boosting performance and efficiency.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed twenty four days ago

Global Learning Experience Consultant (Technical)

at SupportNinja
Expiring soon

This is a Full time job

Manila City, Metro Manila
Responsible for identifying training needs, designing and delivering technical training sessions
Responsible for identifying training needs, designing and delivering technical training sessions
subClassification: Training & DevelopmentTraining & Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
24d ago
24d ago
Listed twenty three days ago

Real-Time Analyst | ONSITE (Pampanga)

at SupportNinja
Expiring soon

This is a Full time job

Central Luzon
Monitors real-time operations, analyzes performance trends, and supports SLA, productivity, efficiency, and customer satisfaction goals.
Monitors real-time operations, analyzes performance trends, and supports SLA, productivity, efficiency, and customer satisfaction goals.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed fifteen days ago

Digital Media Planner | REMOTE

at SupportNinja

This is a Full time job

Metro Manila(Remote)
  • Remote
  • Permanent Employment
  • PTO
  • Remote
  • Permanent Employment
  • PTO
The Media Sales Planner role will support internal sales teams by building and structuring media plans and proposals from sales requests and RFPs.
The Media Sales Planner role will support internal sales teams by building and structuring media plans and proposals from sales requests and RFPs.
subClassification: Media Strategy, Planning & BuyingMedia Strategy, Planning & Buying
classification: Advertising, Arts & Media(Advertising, Arts & Media)
15d ago
15d ago
Listed twenty four days ago

Service Delivery Solutions Analyst

at SupportNinja
Expiring soon

This is a Full time job

Metro Manila(Hybrid)
Reviews sales deals, ensures operational feasibility, and aligns solutions with delivery standards across teams.
Reviews sales deals, ensures operational feasibility, and aligns solutions with delivery standards across teams.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
24d ago
24d ago
Listed twenty four days ago

Service Delivery Solutions Architect

at SupportNinja
Expiring soon

This is a Full time job

Metro Manila(Hybrid)
  • HMO on Day 1
  • Retirement Savings Program with Company Matching
  • Opportunities for skills training and personal and professional development
  • HMO on Day 1
  • Retirement Savings Program with Company Matching
  • Opportunities for skills training and personal and professional development
Drive smarter CX solutions by bridging Sales, Operations & AI to build scalable, high-impact service delivery models.
Drive smarter CX solutions by bridging Sales, Operations & AI to build scalable, high-impact service delivery models.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed nine days ago

Collection Specialist (SaaS, B2B Experience)

at SupportNinja

This is a Full time job

Metro Manila(Hybrid)
2 year of experience in collecting from corporate customers (B2B)
2 year of experience in collecting from corporate customers (B2B)
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
9d ago
9d ago
Listed eighteen days ago

Implementation Coordinator (SaaS, API and SQL)

at SupportNinja

This is a Full time job

Quezon City, Metro Manila(Hybrid)
This role will partner with Implementation Engineer & Solution Architect for successful execution of implementation projects and internal initiative.
This role will partner with Implementation Engineer & Solution Architect for successful execution of implementation projects and internal initiative.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed two days ago

Sales Admin Specialist | REMOTE

at SupportNinja

This is a Contract/Temp job

Metro Manila(Remote)
As a Sales Admin Specialist you will ensure revenue enablement tools are correctly provisioned and supported.
As a Sales Admin Specialist you will ensure revenue enablement tools are correctly provisioned and supported.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
2d ago
2d ago
Listed four days ago

Director, Service Delivery

at SupportNinja

This is a Full time job

Central Luzon
Oversees daily operations, ensuring efficient, well-coordinated processes that drive productivity, profitability, and long-term growth.
Oversees daily operations, ensuring efficient, well-coordinated processes that drive productivity, profitability, and long-term growth.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed ten days ago

Service Quality Analyst | REMOTE

at SupportNinja

This is a Full time job

Metro Manila(Remote)
Drive service excellence as a Service Quality Analyst. Improve processes, ensure top-tier customer experience, and make measurable impact.
Drive service excellence as a Service Quality Analyst. Improve processes, ensure top-tier customer experience, and make measurable impact.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed three days ago

Bilingual Customer Service Representative (Spanish and English)

at SupportNinja

This is a Contract/Temp job

Metro Manila(Remote)
Bilingual CSR (Spanish & English) is responsible for handling customer inquiries via a phone, email, or chat and resolving customer issues.
Bilingual CSR (Spanish & English) is responsible for handling customer inquiries via a phone, email, or chat and resolving customer issues.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed ten days ago

Service Quality Analyst | HYBRID

at SupportNinja

This is a Full time job

Quezon City, Metro Manila
Shape exceptional customer experiences by analyzing quality, improving processes, and driving service excellence as a Service Quality Analyst.
Shape exceptional customer experiences by analyzing quality, improving processes, and driving service excellence as a Service Quality Analyst.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed three days ago

Service Delivery Senior Director

at SupportNinja

This is a Full time job

Central Luzon
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed eight days ago

Data Analyst | Remote

at SupportNinja

This is a Contract/Temp job

Metro Manila(Remote)
The Data Analyst is responsible for interpreting data, analyzing results, and providing ongoing reports.
The Data Analyst is responsible for interpreting data, analyzing results, and providing ongoing reports.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
Listed sixteen days ago

L2 Technical Support Representative (SaaS)

at SupportNinja

This is a Full time job

Quezon City, Metro Manila
Hiring SaaS Tech Support II in QC (Night Shift). Offers Day 1 HMO, Retirement Savings w/ Co. Matching
Hiring SaaS Tech Support II in QC (Night Shift). Offers Day 1 HMO, Retirement Savings w/ Co. Matching
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed seventeen days ago

HR Coordinator (Compensation and Benefits)

at SupportNinja

This is a Full time job

Pampanga, Central Luzon(Hybrid)
Join our team as an HR Coordinator (Compensation & Benefits) and help shape rewarding employee experiences that attract and retain top talent.
Join our team as an HR Coordinator (Compensation & Benefits) and help shape rewarding employee experiences that attract and retain top talent.
subClassification: Remuneration & BenefitsRemuneration & Benefits
classification: Human Resources & Recruitment(Human Resources & Recruitment)
17d ago
17d ago
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