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Listed eleven days ago

Systems Analyst I

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago

DevOps | Work onsite - Nightshift

at Satellite Office

This is a Full time job

Ortigas, Metro Manila
Work Onsite - Night shift
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed one day ago

Reporting Analyst (Alabang)

at Concentrix Philippines

This is a Full time job

Alabang, Metro Manila
Be part of a growing Analytics practice supporting leading Australian brands, playing a pivotal leadership role in building offshore analytics team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eleven hours ago

Manager, Operational Excellence, Automation, and Data

at Johnson & Johnson
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
The Manager is accountable for end-to-end process optimization, lifecycle management, and performance measurement through effective project...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
Listed seven days ago

Technical Support Representative (Quezon City)

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed sixteen days ago

AI Automation and Integration Specialist

at IntouchCX

This is a Full time job

Manila City, Metro Manila(Hybrid)
The goal will be to automate as much work as possible, redesigning how work gets done.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty hours ago

ERP Technical Support Team Leader (L2)

at Satellite Office
Be an early applicant

This is a Full time job

Ortigas, Metro Manila
You are the operational and people leader for a team of L2 Support Engineers. You own the team's performance, coaching and development, SLA...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed seven days ago

Workforce Analyst

at CGI (PHILIPPINES) INC.

This is a Full time job

Taguig City, Metro Manila
As a Workforce Management Agent, I ensure optimal staffing, resource alignment, and schedule management to meet SLAs and support client service.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty three days ago

CRM Lead (Salesforce or Zendesk)

at MRI Software

This is a Full time job

Manila City, Metro Manila
Responsible for overseeing, optimizing, and aligning the systems, tools, and processes that power MRI Software's global Support organization.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed sixteen days ago

Workforce Data Science Lead

at IntouchCX
Be an early applicant

This is a Full time job

Manila City, Metro Manila
This role is an individual contributor, transforming raw data into validated forecasting inputs for advanced modeling.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed one day ago

Quality Assurance Analyst (TECH) | TP McKinley

at Teleperformance
Be an early applicant

This is a Full time job

Taguig City, Metro Manila
Advance your QA career with competitive benefits, career growth, and flexible work arrangements in our dynamic team.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed more than thirty days ago

AI Automation Specialist

at LeadAdvisors

This is a Full time job

Quezon City, Metro Manila(Remote)
We're hiring an AI Automation Specialist to design, build, and maintain automations and AI-powered workflows across our internal operations and...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
Listed more than thirty days ago

Product Operations Specialist for API & Warehouse Solutions

at S&P Global Philippines, Inc.
Be an early applicant

This is a Full time job

Makati City, Metro Manila
Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
Listed six days ago

Sr Quality Assurance Analyst

at Dexcom Philippines

This is a Full time job

Manila City, Metro Manila
We’re a high‑impact group of analysts who use AI speech and text analytics to elevate how we serve our customers across channels. As a Senior...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed two days ago

Business Insights Analyst

at TaskUs
Be an early applicant

This is a Full time job

Las Pinas City, Metro Manila
Analyze complex data sets to develop actionable insights that can drive impactful business decisions. Leverage story-telling skills to deliver...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed six days ago

Production Specialist (ETL)

at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila(Hybrid)
Configure and execute the ETL script using the specified database name and create a new ETL database instance. Perform post-load analysis by...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed four days ago

Business Intelligence Developer - Teleperformance Molino

at Teleperformance

This is a Full time job

Molino, Cavite
Transform raw data into actionable insights. Competitive pay, health benefits, professional development & flexible work arrangements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed more than thirty days ago

Production Specialist

at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.

This is a Full time job

Santa Ana, Metro Manila(Hybrid)
Bachelor’s degree in information technology, Information Systems, Software/Computer Engineering or equivalent with minimum of four (4) years of...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
Listed twenty one days ago

Technical Support Team Manager

at Audiocodes

This is a Full time job

Manila City, Metro Manila
AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence in our team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed thirteen days ago

Workforce Analyst

at CGI (PHILIPPINES) INC.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
This document outlines the framework for establishing a structured Workforce Management (WFM) function within the call center. The objective is to...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed twenty two days ago

Contract Template Developer

at Domain Group
Be an early applicant

This is a Full time job

Makati City, Metro Manila(Hybrid)
You will manage the accurate and timely execution of Authority Template (AT) updates across HTML and PDF formats while owning the AT board to...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed more than thirty days ago

Knowledge Management Manager

at GoTeam
Be an early applicant

This is a Full time job

Manila City, Metro Manila(Hybrid)
As Knowledge Management Manager, you will architect and govern the end-to-end knowledge ecosystem for a fast-scaling Operations Excellence...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
Listed more than thirty days ago

Quality Analyst - Web Hosting | Pooling

at Sutherland
Be an early applicant

This is a Full time job

Mandaluyong City, Metro Manila
Evaluate agent performance against established quality standards, scorecards, and client requirements. Identify trends, gaps, and opportunities for...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
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