Systems Engineer
About the role
We are looking for an experienced and motivated Systems Engineer to join our ICT team. In this role, you will manage and maintain our Microsoft 365 environment, server infrastructure, endpoint security, and IT service management platforms.
Key responsibilities
Manage and maintain Microsoft 365, Azure, Windows/Linux servers, and hybrid infrastructure
Administer Microsoft Entra ID, Active Directory, Group Policies, and identity and access management solutions
Configure and manage endpoint security, device compliance, and security policies using Microsoft Intune and Sophos Endpoint Protection
Maintain and optimize Microsoft 365 licensing, user provisioning, onboarding, and offboarding processes
Manage and enhance the Freshservice ITSM platform, including incident, service request, and change management workflows
Develop PowerShell scripts and automation workflows to improve IT operations and reduce manual tasks
Monitor system performance, infrastructure availability, and application alerts using enterprise monitoring tools such as PRTG
Provide Level 2/3 technical support and troubleshoot complex infrastructure and Microsoft 365 issues
Support and maintain cloud and on-premises infrastructure in collaboration with the Development Team
Maintain technical documentation, backup strategies, and infrastructure security in compliance with ISO 27001 and PCI DSS standards
About you
Minimum 5 years of experience in Systems Administration, Systems Engineering, or IT Infrastructure
Hands-on experience administering Microsoft 365 environments and managing Microsoft 365 licenses
Strong knowledge of Microsoft Intune, Microsoft Entra ID, Active Directory, and Azure Cloud
Experience administering Sophos Endpoint Protection
Experience with Freshservice or other IT Service Management (ITSM) platforms
Proficiency in PowerShell scripting and IT process automation
Experience with virtualization technologies such as Hyper-V or VMware
Strong experience installing, configuring, and troubleshooting Windows Server and Linux/Ubuntu environments
Familiarity with infrastructure monitoring tools such as PRTG
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a systems engineer?
- Which of the following types of qualifications do you have?
- Do you have experience using Microsoft Intune?
Company profile
At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide while providing meaningful careers.
If you’re naturally curious, willing to experiment to achieve goals, and have a passion for establishing purposeful connections, come join our team of inspired experts. Together, let us customize solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions, and add value to each and every encounter.
See how the Eastvantage inspiration fares with our team members here: https://bit.ly/3UEtBA8
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