Cloud Operations Engineer
Responsibilities and Duties
Operation of Cloud Infrastructure and Hosted Applications
• Perform hosted infrastructure maintenance (backups, updates, etc.)
• Provision access to hosted infrastructure (IAM, security groups, WAF white/blacklists, etc.)
• Patching and security updates of hosted infrastructure (servers, databases, caches, etc.)
Monitoring of Cloud Infrastructure and Hosted Applications
• Manage log capture, retention and alerting (DataDog, CloudWatch)
• Manage catalog of application metadata (escalation paths, resource dependencies, etc.)
• Monitor cloud infrastructure costs to identify outlier/unexpected spend
• Manage alerts to detect errors and outages for hosted application and infrastructure
Deployment of Applications
• Execute CI/CD pipeline deployments
• Execute SQL queries, schema and data updates
• Manual installation and updating of third-party application platforms
• Assist with migration of data and file assets for external systems
Troubleshooting of Cloud Infrastructure and Hosted Applications
• Respond to alerts and escalations of outages
• Assist NOC and engineering teams in gathering logs, metrics, etc. when diagnosing issues
• Create and follow-up on action items identified during outage reviews
Technical Skills
• AWS EC2, ECS, S3, CloudFront, API Gateway, Lambda
• Linux OS and scripting (BASH, PERL, etc.)
• Administration of monitoring and alerting using an enterprise monitoring tool (DataDog, NewRelic, Nagios, etc.)
• SQL (ability to execute SQL scripts, administer MySQL user permissions)
Education and Work Experience
• Two years of professional experience managing applications in the AWS cloud
• Bachelor’s Degree or greater
• [Preferred] AWS Certified Associate (or greater) - Solutions Architect, SysOps , DevOps or Developer
Company profile
About Digital Room
Whether you’re a design pro who loves paper and bleeds ink, a marketing whiz with a big vision, or just got out of a meeting and the boss requested new business cards, Digital Room has a printing solution for you.
We offer customized printing and marketing collateral to fit the needs of small and medium-sized businesses.
We leverage technology and highly-trained professionals to create high-quality printed materials, with fast on-time delivery, and superb customer service at extremely competitive pricing.
We print a variety of products from business cards to large banners.
Digital Room’s focus on providing an excellent printed product has built an extremely loyal customer following of design and marketing professionals. We’ve become the leader in B2B online printing, and are excited to continue our rapidly growing e-commerce journey.
Operating through a network of four manufacturing plants, and several brands, including UPrinting, PrintPlace, NextDayFlyers, PrintRunner, and ColorFX, the company prints and delivers over one million orders each year. We believe technology should empower humans, not replace them, so we’ve created a powerful blend of high tech and human touch. This allows Digital Room to consistently exceed customer expectations, and drive impressive growth both for the careers of our over 1000 employees, and our company each and every year.
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