HR Operations Assistant
HR Operations Assistant (Up to ₱60,000 | Hybrid (2 days office, 3 days WFH) | FREE AI Certification)
Cebu, Philippines | 11:00 PM – 8:00 AM PHT | Monday to Friday | 1st month onsite training required
Are you the person people go to when HR records need to be exact, on time, and audit-ready? As an HR Operations Assistant, you'll be at the center of the employee lifecycle — keeping data clean, transactions moving, and documentation organized across our HR systems.
This is a hands-on, detail-driven role for someone who takes ownership of accuracy. You'll process everything from new hires to separations, catch discrepancies before they become problems, and give employees and managers a reliable first point of contact for HR system support. Please note the first month is onsite for training, after which the role shifts to a hybrid setup.
YOU'RE LIKELY A STRONG FIT IF YOU HAVE:
1–3 years of experience in Human Resources, Payroll, or administrative support
Hands-on experience with Workforce Go or an equivalent HRIS system
Strong proficiency in Microsoft Office (Excel, Word, Outlook)
A high level of discretion and a proven ability to maintain confidentiality
Strong organizational and time-management skills, with the ability to manage multiple transactions at once
STRONG SIGNALS
High attention to detail with a track record of maintaining accurate employee records
Experience following established HR processes, workflows, and compliance requirements
Comfortable with Microsoft Teams and SharePoint in addition to core Office tools
A customer-service mindset, with clear, professional written communication
Ability to work independently while staying responsive and accountable in a hybrid setup
RESPONSIBILITY PILLARS
Employee lifecycle and records management
You own the accuracy of every transaction that touches an employee record.
Process hires, rehires, transfers, promotions, compensation changes, personal information updates, and separations in Workforce Go
Maintain accurate employee records, personnel files, and supporting documentation in compliance with company policy and regulatory requirements
Audit employee data regularly to identify, investigate, and resolve discrepancies
Onboarding and workflow coordination
You ensure new hires and pending actions never fall through the cracks.
Prepare onboarding documentation and coordinate completion of required forms
Monitor pending onboarding activities from start to finish
Proactively follow up on outstanding system workflows to keep transactions and documentation on schedule
Reporting and frontline HR support
You support the business with clean data and responsive service.
Generate standard and ad hoc reports from Workforce Go to support HR operations and decision-making
Provide first-level support to employees and managers on HR system questions
Maintain strict confidentiality and professionalism when handling sensitive employee and company information
ABOUT THE CLIENT
Our client operates in the construction and landscape maintenance industry, supporting projects and properties with a focus on operational consistency and service quality. They rely on organized, dependable HR operations to support a distributed workforce.
ABOUT GOTEAM
GoTeam is a people-first outsourcing company that connects Filipino professionals with global career opportunities. We provide long-term roles, competitive benefits, career development support, and access to AI upskilling through Project 100K – AI Certification for the Philippines.
At GoTeam, you are not just applying for a job. You are joining a community built around growth, purpose, wellness, and future-ready work.
Benefits of GOTEAM
Accelerate Your Personal Growth
Company-provided laptop + second monitor
Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
Option to enroll up to 4 additional dependents via salary deduction
₱1M life insurance coverage
Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
Salary loan access (post-regularization)
Employee discounts, raffles, and Day-1 welcome gift
Opportunity to win a trip to Bali through company programs
Live Your Purpose
Join GoTeam Cares volunteer programs
₱10,000 referral bonus + opportunity to win a trip to Bali
Monthly gratitude events, team dinners, and leadership talks
Your Family's Benefits
24/7 financial, legal, and counseling support (up to 4 family members)
Free telemedicine consultations
Virtual family events and prize opportunities
OUR HIRING PROCESS
What Happens After You Click "Apply"
When you click "Apply," you'll first be directed to our Careers Page to create your R24 profile. Once your profile is complete, you'll automatically be guided to Multiplai Interview Room, our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works best for you.
What you'll need:
Stable internet connection
Desktop or laptop
Headset
You'll answer interview questions at your own pace — no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.
Go Beyond Employment: Build a Future-Proof Career
We’re calling on 100,000 Filipino professionals to lead the AI revolution.
Get Your FREE AI Certification
Join Project 100K – AI Certification for the Philippines, powered by GoTeam.
Equip yourself with global-ready skills — 100% free.
Claim your spot now: Project 100K – AI Certification for the Philippines
Company profile
Whether you work from home or report to the GoTeam office in Cebu IT Park, we’ll do our best to make you feel that you’re winning.
You will be given the latest software and hardware tools. You will have frequent (in most cases, daily) contact with your client, who will train you in their policies and procedures.
Every day, you will be supported by a Results Coach, who will ensure you get the guidance, encouragement, and clarity you need, and help you stay aligned with your client’s highest priorities.
As a managed operations business, we are driven to give our clients the advantages of outsourcing offshore, without all the hassles of starting their own company abroad.
Our growing community of clients includes education and corporate training groups, recruitment agencies, real estate brokers, property management businesses, financial services, architecture and construction companies, and more. You’ll build connections and gain experience in the industry that aligns with your goals and interests.
Most are based in Australia and the United States, although we also have growth-stage companies as clients in Canada, New Zealand, Singapore, and the United Kingdom, among others.
Our benefits go beyond industry standards. We were among the first companies to provide free private medical insurance starting on each team member’s first day at work. A qualified dependent gets the same coverage, too, for free.
We are known for our kind and caring culture. We believe the potential that people have is phenomenal, and it can best be unleashed when people feel safe and understood.
We lead with these core values as our foundation:
We CARE: We care deeply about the success of our clients, knowing that their success is our long-term success. We care about our workmates and treat everyone as we would wish to be treated.
We have DRIVE: We possess an internal drive to succeed and help our clients exceed their goals.
We embrace DISCOVERY: We possess a thirst for the discovery of new skills and commit ourselves to extended learning.
We love to EXECUTE: We focus and execute to get the job done. We believe in measurements and creating winnable games across all the work we do.
We always FIND A WAY: We take responsibility, accountability, and ownership for our actions. We embrace challenges and commit to finding resolutions to any obstacle.
We actively show GRATITUDE: We show gratitude for everything our clients, team members, and mentors help us with, to exceed in our work. We do not take anything for granted.
We act with HUMILITY: We are open to listening to others. We seek the third alternative, it may not be my way or your way, but together we commit to finding the best way.
Our Founder and Chief Technology Officer Matt Kesby is experienced in developing employees and organizations to produce outstanding results. He has developed 7 different ventures, created employment for over 500 people, and served more than 1.1 million customers in Australia. In addition to prestigious awards, his accolades also include a Bachelor of Business majoring in Marketing with postgraduate studies in Strategy and Innovation and a 10-year membership with the global community Entrepreneurs Organization. Matt was Execution Practice Leader for FranklinCovey Australia, assisting companies to coach their employees with the methodologies of The 4 Disciplines of Execution and The Seven Habits of Highly Effective People.
Before joining GoTeam, our CEO and Head of Culture Fiona Kesby built a track record in recruitment, including in the IT and construction, and engineering industries. She relocated to Cebu with her 2 daughters in May 2015, a year into GoTeam’s journey, to lead Sales and Recruitment. That soon expanded into taking the helm as CEO. Fiona is committed to “getting the culture right” as the basis for GoTeam's growth and the well-being and performance of all team members. In 2018, inspired by a Zappos culture camp led by Tony Hsieh, Fiona introduced the position of Chief Happiness Officer in GoTeam.
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