US Healthcare Billing & Collections Specialist | Onsite | Night | Up to PHP 45K

Strengthen Revenue Cycle Performance Through Claims and Collections Expertise

Exceptional healthcare operations depend on professionals who can navigate complex billing, collections, claims follow-up, and reimbursement processes with precision. The US Healthcare Billing & Collections Specialist plays a vital role in strengthening revenue cycle performance, reducing payment delays, and supporting financial outcomes for healthcare providers. This role offers the opportunity to make a measurable impact while building a rewarding global career with Emapta's community of top-performing talent.

Snapshot

Employment Type: Full time

Shift: Night shift, Weekends off

Work Setup: Onsite, Alabang

Salary: PHP 35,000 - PHP 45,000

Benefits

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Night differential pay to maximize your earnings
• Prime office location in Alabang with access to transport, restaurants, and banks
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• At least 3 years of hands-on experience in US healthcare medical billing, accounts receivable, claims follow-up, collections, denial management, or revenue cycle management
• Proven experience working directly with US insurance payers and reimbursement processes
• Strong understanding of claim submission, payment posting, collections, denial resolution, and appeals management
• Working knowledge of HIPAA regulations and healthcare billing compliance requirements
• Solid understanding of CPT, ICD-10, and HCPCS coding systems within medical billing environments
• Experience reviewing and interpreting EOBs, ERAs, insurance claims, and reimbursement records
• Proficiency in using medical billing software, practice management systems, and electronic health record (EHR) platforms
• Ability to investigate, resolve, and escalate billing discrepancies, claim denials, and payment issues accurately and efficiently
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
• Excellent verbal and written communication skills with the ability to interact professionally with insurance representatives and internal stakeholders
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while collaborating effectively within a team

Preferred Qualifications

• Certification in Medical Billing, Medical Coding, or Healthcare Revenue Cycle Management
• Knowledge of Medicare, Medicaid, and commercial insurance billing processes
• Associate's or Bachelor's degree in Healthcare Administration, Medical Coding, Nursing, or a related healthcare field
• Willingness and ability to work full onsite in Alabang on a permanent basis

Responsibilities

• Process and record billing transactions, including EOB documentation and claim entries for medical services such as office consultations and injections.
• Audit billing records and patient account information to ensure accuracy, completeness, and adherence to healthcare and organizational standards.
• Manage the lifecycle of insurance claims by monitoring submission status, reviewing payer portal updates, and taking appropriate action to support prompt payment.
• Communicate with insurance carriers to investigate claim status, resolve outstanding balances, and secure reimbursement outcomes.
• Evaluate denied or rejected claims, identify underlying issues, and prepare supporting documentation and appeals in accordance with payer requirements.
• Partner with internal departments to address billing discrepancies, reimbursement concerns, and account-related issues.
• Safeguard patient and financial information by maintaining compliance with HIPAA and established confidentiality policies.
• Respond to billing-related concerns and provide support for assigned accounts as needed.
• Remain informed on industry regulations, coding updates, payer policies, and revenue cycle best practices.
• Contribute to team success through active participation in meetings, training programs, and process improvement initiatives.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!