Supply Chain Operations Analyst

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site)


What is your mission?

We are looking for a Supply Chain Operations Analyst who ensures accurate master data, smooth production order execution, and compliant inbound logistics across the supply chain. This role focuses on ERP data integrity, production and transfer order management, supplier coordination, inventory reconciliation, customs documentation, and continuous operational improvement. You will support end‑to‑end supply chain visibility, accuracy, and execution across functions.

You will provide the best service to our partner brands by performing these tasks:

  • Set up and maintain Style Master data, including item codes, color numbers, attributes, and UPC codes required for production and logistics

  • Validate and maintain standard costs to ensure accuracy for production, logistics, and inventory planning

  • Maintain accurate Bills of Materials aligned with approved production tech packs and manufacturing requirements

  • Identify and communicate inconsistencies in production documentation in collaboration with cross‑functional partners

  • Support finished goods production orders from initial setup through completion and warehouse receipt

  • Enter and manage production and transfer orders in the ERP system based on approved plans

  • Update order, shipment, in‑transit, and receipt statuses to ensure supply chain visibility

  • Aggregate supplier quotations and costing sheets for operational review and invoice validation

  • Prepare and review customs documentation, including U.S. Customs 7501 forms, for shipment accuracy

  • Review shipping documents for correct quantities, values, and import compliance

  • Maintain organized documentation to support traceability and future duty drawback claims

  • Manage raw material and branding collateral inventory visibility aligned with production schedules

  • Coordinate with collateral suppliers and factories to ensure material availability

  • Perform inventory reconciliations, identify discrepancies, and support corrective actions

  • Monitor supplier performance against timing, cost, quantity, and delivery commitments

  • Support development of supplier performance scorecards and improvement initiatives

  • Support ESG reporting, compliance efforts, and continuous improvement projects

  • Maintain data integrity across ERP and operational systems

  • Partner cross‑functionally with Logistics, Production, Product Development, Finance, and external providers

  • Support a culture of accountability, transparency, collaboration, and operational discipline


Who are we looking for?

  • Bachelor’s degree in Supply Chain Management, Operations, Business, Accounting, Finance, or a related field, or equivalent experience

  • 5–7 years of professional experience in supply chain operations, logistics, inventory management, production coordination, or cost‑related roles within consumer goods environments

  • Hands‑on experience working in ERP systems such as NetSuite, SAP, Oracle, or similar platforms

  • Strong experience managing master data, including style setup, costing, and BOM accuracy

  • Demonstrated ability to interpret supplier documentation, shipping paperwork, and operational cost data

  • Experience supporting production orders, inbound logistics, and inventory workflows

  • Exposure to customs documentation, imports, freight coordination, or duty drawback processes, considered an advantage

  • Experience performing inventory reconciliations and discrepancy root‑cause analysis

  • Exposure to BOM structures, production costing inputs, and standard cost models

  • Intermediate proficiency in Microsoft Excel or data analysis tools

  • High attention to detail and data accuracy discipline

  • Strong written and verbal English communication skills

  • Ability to collaborate effectively across functions and external partners

  • Organized, accountable, and process‑driven working style


Company Perks:

  • Above-industry salary package and incentives

  • Comprehensive HMO benefits and life insurance from day 1

  • Free learning and development courses for your personal and career growth

  • Dynamic company events

  • Opportunities for promotion

  • Free meals and snacks


Unlock job insights

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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • How many years' experience do you have in the logistics, freight & delivery services industry?
  • Which of the following accounting software are you experienced with?
  • How many years' experience do you have as a Supply Chain Analyst?

Company profile

Business Support Services101-1,000 employees

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

Perks and benefits
Medical
Miscellaneous allowance
Dental
Sports (e.g. Gym)
Free Meals

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