E-Commerce Specialist - CSR

Role: eCommerce Specialist (Customer Service Representative)

Starting Salary: ₱35,000 (during probation, opportunity for increase)
Type: Full-Time
Schedule: Mon–Fri, 10PM–7AM (PH Time) | FULLY ONSITE
Equipment: Company provided
Location: Keyland, Makati

Job Overview:

We are looking for an eCommerce Specialist who will support sales market operations, manage online marketplace activities, and help optimize eCommerce performance. The ideal candidate has experience handling online selling platforms and understands marketplace operations, product management, and sales support.

Key Responsibilities:

• Manage and monitor eCommerce marketplace operations

• Support sales activities across online channels

• Maintain product listings, pricing, inventory updates, and promotions

• Analyze sales performance and marketplace data

• Coordinate with internal teams to improve customer experience and sales growth

• Assist with marketplace campaigns and operational tasks

• Ensure accuracy and efficiency in daily eCommerce processes

Preferred Qualifications:

• Experience in eCommerce, marketplace operations, or online sales support

• Background in platforms such as Shopee, Lazada, Zalora, or similar marketplaces

• Familiarity with product uploading, inventory management, promotions, and order processing

• Strong attention to detail and organizational skills

• Good communication skills and ability to work with different teams

• Experience supporting US-based eCommerce operations is a plus

Other Details:

Successful candidates will undergo a three-week training program before probationary employment.

• Training Allowance: ₱1,000/day (net), paid weekly

• Graduation Bonus: ₱9,138, payable upon successful completion of training