Store Supervisor
A Store Supervisor of CW Home Depot oversees the assigned section of the store, such as customer service, releasing, selling, dispatching, and receiving. The store supervisor is also responsible for monitoring the daily activities of the said section, its manpower, and coordination with other sections and concerned departments.
CUSTOMER SERVICE
Handles and addresses customer concerns, such as but not limited to complaints, return and exchange process, and other related activities assigned for the section
RELEASING
Monitors the items for pick-up and oversees the activities of the section
Creates daily document reports assigned to the section
RECEIVING
Ensures that all supplier deliveries are good and complete
Coordinates with the concerned departments for supplier delivery concerns and issues
Responsible for warehouse management and supervises receiving personnel for proper storage of incoming deliveries
Creates daily document reports
DISPATCHING
Oversees the delivery process to customers, including coordination with the selling area for items subjected to delivery
Creates daily document reports
Responsible for warehouse management for proper storage of outgoing deliveries
SELLING
Responsible for display and merchandising, inventory management, and attending customer inquiries from time to time.
Ensures that there is enough manpower on the floor daily
Creates daily document reports
For all the areas indicated, other tasks related to the specific area will be assigned from time to time.
We are looking for someone with
Bachelor's degree, preferably in business
At least one of experience in retail or store operations
At least one year of career in a supervisory or leadership capacity
Strong people management skills
Proficiency in using productivity tools and software applications
Background in warehousing, inventory, and merchandising
With above-average communication skills, both written and oral
Willing to work six days a week, including holidays to support the operational requirements
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a Store Supervisor?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- How much notice are you required to give your current employer?
- How would you rate your English language skills?
- Are you willing to undergo a pre-employment background check?
- Are you available to work public holidays?
Company profile
Founded on July 1, 2003, CW Marketing & Development Corporation is a joint venture of Cebu Oversea and Hardware, Inc. and Westpoint Industrial Company., Inc., with both excellent standing in the business of hardware retail store, construction product importation, and some real estate developments in the country.
All CW Home Depots are strategically laid out into 4 divisions namely the Home Builders’ Superstore or its D-I-Y Section, the Home Interior Superstore, the Home Appliance Superstore, and a roster of Specialty Stores.
Currently, CW Home Depot has eight branches, with the flagship store located at Ortigas, Pasig City, and 7 other branches strategically located in Mega Manila.
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