SERVICE ASSOCIATE (MAKATI)

The Service Staff is primarily responsible for the day-to-day administrative support to all operating departments. They are expected to provide coordination and cooperation between department functions and ensures the effective running of workplace by managing schedules, generating reports and contribute to the automation of current processes to be more efficient in monitoring activities and transactions.

Responsibilities:

Operational Support

• Record and monitor invoices for processing

• Facilitate the collection of accounts receivables from BPI subsidiaries as well as excess assigned to ISG employees.

• Safekeeping of documents o Request for BPI official receipts o Monitor and control of all ISG contracts.

Vendor Accreditation

• Ensure that accreditation requests for new and current vendors are processed in a timely manner.

• Manage the accreditation of current vendors by monitoring the expiration date and making sure that the IT proponent is informed about it.

Contracts Management

• Ensure that all ISG contracts and their respective supporting documents (physical and softcopy) are recorded and indexed as per the approved process.

• Maintain all ISG contracts (physical and softcopy) for safekeeping

Staff Augmentation Management

• Process the resource requests from ISG IT proponents to ensure that the Bank’s digital initiatives are adequately staffed.

• Liaise between the vendors and ISG for resource requirements and expectations.

• Schedule interviews between the vendor and the IT proponent.

Qualifications:

• Graduate of any 4 year Bachelor’s/College Degree, preferably Business Administration, IT, Computer Science, Engineering, or other related Management courses

• Adept in the needed MS Office systems

• Fresh graduates are welcome to apply

• Willing to be assigned in Makati