Senior HR Specialist (ER/LR Focused) | 100% Onsite, Monday to Friday

✨ Why You’ll Love Working With Us

• Competitive Salary & Annual Bonuses – Your hard work deserves great rewards.

• Comprehensive HMO – Full coverage for you plus 1 FREE dependent.

• Generous Meal Allowance – Stay fueled and focused every day.

• 30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.

• Growth & Engagement – Ongoing training, quarterly workshops, and monthly games with exciting prizes.

• Fun, Supportive Culture – Celebrate wins and enjoy a workplace that values you.

• 2 days weekly rest for a better work-life balance

Job Overview

We are seeking an experienced Senior HR Generalist to join our growing Human Resources team. This role plays a key part in strengthening employee relations, driving performance management practices, and ensuring HR policies and processes are implemented consistently within a fast-paced BPO / outsourcing environment.

The Senior HR Generalist serves as a trusted HR partner to leaders and employees while also taking a hands-on role in managing HR operations, including employee relations cases, disciplinary processes, performance management, and compliance with Philippine labor regulations. This role requires someone who can both advise stakeholders and execute HR initiatives effectively.

Key Responsibilities:

• Manage employee relations cases, including grievances, investigations, disciplinary actions, and conflict resolution while ensuring proper due process.

• Drive performance management processes, including probationary reviews, regularization, performance improvement plans, and performance-related documentation.

• Partner with managers and team leaders to provide HR guidance and ensure consistent application of company policies and labor regulations.

• Oversee employee lifecycle processes, including onboarding, regularization, transfers, and offboarding in compliance with internal policies.

• Ensure HR compliance, including preparation of required documentation for labor standards and DOLE-related requirements.

• Maintain accurate employee records and ensure proper documentation within the HRIS and personnel files.

• Support employee engagement initiatives and contribute to a positive and productive workplace environment.

• Perform other HR-related tasks as required to support business operations.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, or a related field.

• Minimum of 5 years of HR experience, including onboarding, employee relations, and reporting

• Strong, hands-on experience in Employee Relations (ER)

• Proven experience in performance management (probationary reviews, disciplinary processes, coaching support)

• BPO or outsourcing industry background (required)

• Solid understanding of Philippine labor laws and DOLE compliance

• Experience working in a fast-paced, multi-client or project-based environment

• Willing to work in the office full-time at Arcovia City, Brgy. Ugong, Pasig City. (Monday - Friday, shifting schedule)

Company Overview:

Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries! Join us at Cybalink Solutions and be at the forefront of operational excellence.