BANK TELLER (MANDALUYONG/SAN JUAN)
The Customer Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Their responsibilities include:
Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
Reviewing all check transactions and verifying authenticity of all notes received
Cross-selling to existing clients of the branch
Referring transacting clients who have queries or are interested in other bank products
Continuously providing a WOW Customer Experience to all transacting clients
Performing other functions that may be assigned from time to time
Requirements:
Bachelor's Degree in any field, preferably business-related
No work experience required but experience in customer service is an advantage
Good communication skills and interpersonal skills
High level of initiative and innovation
Ability to work well with people from various socio-economic classes
Willing to be assigned and rotated to any branch strictly within Mandaluyong / San Juan
Employer questions
- What's your expected monthly basic salary?
- Do you have a Bachelor Degree?
Company profile
Founded in 1851, Bank of the Philippine Islands is the first bank in the Philippines and in the Southeast Asian region. BPI is a universal bank and together with its subsidiaries and affiliates, it offers a wide range of financial products and solutions that serve both retail and corporate clients.
BPI's services include consumer banking and lending, asset management, insurance, securities brokerage and distribution, foreign exchange, leasing, and corporate and investment banking.
The bank has a network of over 800 branches in the Philippines, Hong Kong and Europe, and close to 3,000 ATMs and CDMs (cash deposit machines).
The establishment of BPI, originally known as El Banco Español Filipino de Isabel II, ushered in the start of the Philippine banking and finance industry. The bank performed many functions, from providing credit to the National Treasury to printing and issuing currency, making it in effect the country's first Central Bank. BPI proudly carries on this tradition, financing many private and public sector initiatives and enterprises in support of economic growth and nation building.
BPI is acknowledged as a leading provider of financial services in the Philippines.
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