HR Industrial Relations Associate

Toyota Motor Philippines is looking for a HR Industrial Relations Associate who will support the team in maintaining a professional, respectful, and structured employee relations environment. This role is ideal for individuals who are detail-oriented, respectful in communication, and able to handle sensitive information with a high level of discretion.

Job Overview

The HR Industrial Relations Associate provides administrative and coordination support to industrial relations activities, ensuring accurate documentation and effective communication of employee-related matters. The role requires a strong sense of professionalism, confidentiality, and responsibility in handling sensitive cases and information.

Key Responsibilities

Administrative and Documentation Support (Primary)

  • Prepare, draft, and organize employee-facing documents such as notices, memoranda, and reports

  • Transcribe and document meetings related to employee relations activities

  • Maintain organized and accurate records of IR-related documentation

  • Assist in processing administrative requirements (e.g., requests, coordination documents)

Industrial Relations Support

  • Assist in the coordination and documentation of administrative investigations and disciplinary cases

  • Support the preparation of materials for meetings and discussions involving employee concerns

  • Help ensure timely communication and follow-through of action items

Coordination and Communication

  • Coordinate with team members and concerned departments to support case handling and resolution

  • Exercise sound judgment in selecting appropriate communication methods depending on the situation and audience

  • Uphold professionalism and respect in all written and verbal communications

Confidentiality and Discretion Management

  • Handle sensitive employee information with strict confidentiality and professionalism

  • Exercise discretion in documenting, storing, and communicating case-related information

  • Ensure proper safeguarding of documents and records in accordance with company policies

  • Maintain composure and neutrality when exposed to sensitive or confidential matters

Qualifications

  • Bachelor’s Degree in Human Resources, Psychology, Communication, or any related course

  • Open to fresh graduates

  • Strong written communication and business writing skills

  • Detail-oriented with the ability to organize and manage documentation accurately

  • Comfortable working within structured processes and established guidelines

  • Demonstrates a high level of respect and professionalism in dealing with team members and stakeholders

  • Willing to learn, receive guidance, and support team objectives

  • Maintains confidentiality and handles sensitive information with discretion

  • Able to work in a structured environment with strong adherence to policies and procedures

  • Communicates clearly while maintaining a respectful and cooperative approach

At Toyota Motor Philippines, we value not only competence but also character. You will be part of a team that upholds professionalism, respect, and integrity—providing you with a solid foundation in Human Resources and Industrial Relations practices.

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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as an Industrial Relations Associate?
  • How many years' experience do you have in Human Resources (HR)?
  • Do you have experience working towards targets and KPIs?
  • Are you willing to undergo a pre-employment background check?

Company profile

Company Logo for Toyota
Automotive1,001-5,000 employees

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line-up of 20 Toyota models. It has over 70 dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of GT Capital Holdings, Inc., Toyota Motor Corporation, and Mitsui & Co., Ltd.

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City, while its newly inaugurated Batangas Vehicle Center is in Batangas City.

TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 54,000 units* per year on two-shift production operations.

TMP operates with ten (10) organizational units: New Mobility Business, Marketing, Manufacturing, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.

The company’s regular and outsourced manpower is composed of 3,786* Team Members.

*as of end- 2021

Our Vision

To be the No. 1 automotive company where GREAT PEOPLE work as a TEAM to provide the BEST products and service to our CUSTOMERS

Our Mission

Driven by the will to serve, we, hereby, commit ourselves:

To dominate our markets through dynamic selling and timely delivery of attractive products, with excellent customer service and continuous product improvementTo produce vehicles and components of outstanding quality, using advanced technology, continuously improving methods and environment-friendly processes while maintaining safe working conditionsTo sustain Company profitability, stability, productivity, and growth by efficiently engaging in effective financial and resource management for the collective gain of the Toyota Family and the society we serveTo sustain Team Members’ morale and productivity by developing their full potential and total well-being, and by establishing mutual trust, mutual responsibility and harmony through open communication

Always Enriching Lives

It has always been Toyota’s resolve, that wherever it is in the world, its business operations should always have a positive impact to the economy and the society. TMP takes it as a responsibility to provide people with better mobility in the generations to come, as well as provide opportunities for growth and progress in communities.

TMP always keep in mind that as its operations grow, the responsibility to give back becomes more evident and imperative. Together with its various stakeholders, TMP endeavors to achieve a better world and a better future for the Filipino people.

TMP has focused its various corporate social responsibility (CSR) initiatives under four categories or pillars: Health, Education, Environment and Community Service. Aside from several flagship projects, TMP implements its CSR advocacies through its social and humanitarian arm, Toyota Motor Philippines Foundation (TMPF).

Perks and benefits
Medical
Miscellaneous allowance
Loans
Dental
Sports (e.g. Gym)
Parking
Vision
Shuttle Service, Transportation Allowance, HMO, He

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