Customer Service Representative
CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Qualifications:
Open to College graduates OR completed 1st year in college
Accepting applicants with at least 1 yr BPO experience
Strong communication skills
Willing to work full-time onsite in both Cubao and Mandaluyong (Boni).
Amenable to shifting schedules and holiday work
Visit us Monday to Friday, 9AM–4PM (except holidays) at:
Quezon City: 3rd Floor, Gateway Mall, Cubao (near LRT 2 Araneta Center-Cubao Station)
Mandaluyong City: Ground Floor, Robinsons Cybergate 1, Boni Avenue (near MRT Boni Station)
What’s in it for you? Start your Accenture journey to enjoy these benefits:
HMO coverage (medical, dental, mental health) from Day 1
Free medicines for you and dependents*
Expanded maternity leave (up to 120 days)*
Expanded paternity leave (up to 30 days)*
Paid Sick and Vacation Leaves
Employee Stock Purchase Plan
Allowances, company bonuses, and performance incentives
Loyalty and Christmas gifts
Inclusion and Diversity programs
Flexible working arrangements
Company-sponsored trainings and certifications
Volunteering opportunities
*Terms and conditions apply.
Company profile
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 784,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.