Restaurant Unit Head
Key Responsibilities
For All Roles:
Manage daily restaurant operations to ensure smooth and efficient service
Supervise and motivate service and kitchen staff
Ensure high standards of food quality, hygiene, and cleanliness
Handle customer feedback and resolve complaints professionally
Monitor stock levels and coordinate with suppliers
Ensure compliance with company policies and SOPs
Additional Responsibilities by Role:
Restaurant Supervisor
Support the management team in daily operations
Train new staff and monitor staff performance
Ensure service standards are met during shifts
Assistant Restaurant Manager (ARM)
Assist the Restaurant Manager in overall management
Prepare staff schedules and duty rosters
Control costs, inventory, and wastage
Assist in achieving sales targets and KPIs
Restaurant Manager (RM)
Lead and manage the entire restaurant operation
Drive sales growth and profitability
Prepare reports on sales, costs, and staff performance
Recruit, train, and develop team members
Ensure excellent customer satisfaction and brand standards
Qualifications:
• Minimum [1–5] years of experience in the restaurant or F&B industry (based on role)
• Strong leadership and team management skills
• Good communication and interpersonal skills
• Ability to work shifts, weekends, and public holidays
• Knowledge of food safety and hygiene standards
• Positive attitude and customer-oriented mind-set
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have in a Culinary Role?
- Have you worked in a role which requires a sound knowledge of food provenance?
- Are you available to work public holidays?
Company profile
Vision
To be a recognized world brand among the best world brands
Mission
When we create, we inspire.
When we make, we innovate.
When we lead, we serve.
About BENCH/
BENCH/ began in 1987 as a small store selling men’s t-shirts. Then, it grew at an unparalleled rate becoming the pioneer in the use of celebrity endorsers, television, and giant billboards to propel a fashion brand that offers premium quality products at affordable prices.
From being the number one store of men’s apparel, BENCH/ has grown to include a ladies’ line, underwear, fragrances, housewares, snacks, and a wide array of other lifestyle products. Throughout the years, BENCH/ has achieved the distinction of being present virtually in every retail space in the Philippines, and has built a worldwide network of stores and outlets, reaching as far as the United States, the Middle East, and China.
As it sliced through demographic divisions -- age, gender, socio-economic status -- a stirring slogan, “BENCH/ is forever”, became the company’s abiding creed.
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