Recruitment Associate-Project Based | Bohol (Pooling)
The Recruitment Associate responsibilities include scheduling calls and interviews, maintaining candidate database and handling paperwork. Ultimately, you'll help us hire efficiently and keep our hiring process running.
RESPONSIBILITIES:
Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)
Administer tests and assist in presenting job offer
Assess system-wide recruitment needs and carry out action plan to meet required staffing needs
Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns
Meets overall recruitment performance/goals
Complete necessary reports, ad hoc reports as required
Accountable for the account/s handled
On time delivery of closing requirements given the target SLA.
Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.
REQUIREMENTS:
Bachelor’s Degree in Psychology or equivalent
At least 1 year experience specializing in volume recruiting in a BPO setting.
Intermediate knowledge in MS Office applications
Knowledge in utilizing online job portals for sourcing activities
Excellent communication skills
Must possess effective organizational skills and time management skills
Ability to work on several hiring targets simultaneously
Ability to come up with sound and accurate decisions in any given circumstance
Ability to exhibit professionalism
Demonstrated ability to work with a team
Demonstrated ability to communicate effectively and professionally with internal and external associates
Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.
Ability to work a flexible schedule (shifting schedule)
Willing to be assigned in Tagbilaran, Bohol.
Fresh graduates are welcome to apply
Employer questions
- How many years' experience do you have as a Recruitment Associate?
- What's your expected monthly basic salary?
- Which of the following Microsoft Office products are you experienced with?
- Which of the following types of qualifications do you have?
- Are you willing to work fully on-site?
- Do you have a Bachelor Degree?
- How many years' experience do you have in the BPO industry?
- How many years of recruitment experience do you have?
Company profile
Solutions for Global Business Needs
Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
Capitalizing on Our Core Strengths
Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.
At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.
We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:
INTEGRITY
Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.
RESPECT
Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.
TRANSPARENCY
Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.
EXCELLENCE
Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.
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