CALL CENTER AGENT! We Accept | Fresh SHS Grad (CDO SITE)
Handle inbound and outbound customer interactions for telecommunications services.
Assist customers with account inquiries, billing concerns, service requests, and technical issues.
Provide accurate information about products, services, and promotions.
Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
Document customer interactions and update records accurately.
Follow company policies, procedures, and quality standards.
Meet performance metrics and service level expectations.
Qualifications:
At least 3 months of Call Center experience.
High School Graduate or Senior High School Graduate.
Strong English communication skills (B2 level preferred).
Willing to work onsite in Cagayan de Oro (CDO).
Amenable to shifting schedules, weekends, and holidays.
Customer-oriented with good problem-solving skills.
Salary Package: Up to ₱21,000 per month.
How to apply:
Send your resume to: wor••••••••••••••••••@gmail.com
Subject Line: CSR - Telco Account - CDO SITE
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Call Centre Operator?
- Have you worked in a call centre before?
Company profile
Work Avenue and Business Solutions Inc. is a personnel and training development company with exceptional undertanding with fulfilling requirements of call center industry,commited to be the company of choice,known for its strength and superior delivery of innovative services,driven towards total customer satisfaction.Our corporate mission is to be the leading private training and Consultancy Company in the Philippines in terms of professional competence,excellent training programs,service quality,responsible corporate citizenry,and overall growth and stability.Our training programs and services are tailored to help candidates to maximize what they have,their skills and potentials, to afford the life they want.We take pride in working with highly competent professionals that make up our organization,our company is professionaly managed by seasoned team of experts with extensive background in the fast growing industry call centers. Our clients can be assured of pre-eminent quality recruitment services provider regardless of the urgency needs.
For all interested candidates,
Text us thru our number- 09173053385
your NAME AND LOCATION FOR FASTER SCHED OF INTERVIEW.
OUR OFFICE IS LOCATED AT:
Unit 3 Ground Floor, Ranulfo Bldg. 206 F. Ramos St. Cebu City. Nearest landmark is Cebu Institute of Medicine and right beside St.Mary's Dormitory(across 7/11)