Junior PMO Manager

JOB PURPOSE 

The Project Lead is responsible for ensuring the successful initiation, planning, execution, and closure of assigned projects. 

SUMMARY OF RESPONSIBILITIES 

Project-Related Responsibilities 

The Project Lead is accountable for the successful delivery of assigned projects and ensures that: 

• Assigned projects are well-defined in terms of scope, objectives, deliverables, success criteria, and plans (budget, schedule, and quality). 

• Assigned projects within the planned scope, budget & effort, schedule, quality targets. 

• Plans of assigned projects covering schedule, resources, quality, and risks are established, maintained, and actively managed. 

• Assigned projects are successfully delivered, progress is monitored in a timely manner, course corrections are implemented when objectives are impeded, and issues and risks are addressed.  

• Stakeholders of assigned projects are managed, project progress and status are regularly documented and communicated, and issues and risks affecting stakeholder objectives an expected project outcomes are escalated in a timely manner. 

• Assigned projects comply with applicable audit requirements and company policies and standards. 

• Assigned projects are properly closed out, and that learnings and best practices are documented and shared. 

Additional Project-Related Responsibilities 

Additionally, the Project Lead might be required to 

• Gather project scope and requirements. 

• Produce documents as required by the project. 

• Supervise the Project Team, Business Analysts or QA Testers of the assigned projects 

• Manage and communicate with vendors associated with projects. 

• Support other departments during the vendor selection process 

Project Management Office Group Responsibilities 

As part of the Project Management Office (PMO), The Project Lead: 

• Provide day-to-day support across all PMO services aligned to the current assignment or business area 

• Provide advice and guidance regarding all aspects of the PMO service to the project team and peer level contacts within the customer organization 

• Attend and contribute to regular meetings with other specialist areas such as subject champions and brings knowledge to their assignment 

• Controls and monitors any potential problems within any of the PMO services and escalates issues to the appropriate project team members 

• Adhere and participate in the maintenance of the Project Management Office Group Best Practice standards 

People Management: 

The Project Lead: 

• Contributes to the performance reviews of project team members as relates to their participation in the assigned projects.   

• If in a supervisory relationship, provides the performance reviews required by HR in a timely manner. 

• Ensure team’s continuous learning and growth through structured training, coaching, mentoring on-the-job or immersion programs 

KEY PERFORMANCE INDICATORS 

• Project documentation compliance. 

• Cost Performance Index / Schedule Performance Index of projects. 

• Successful project completion. 

JOB REQUIREMENTS 

1. EDUCATION & EXPERIENCE 

• Bachelor’s Degree in any Information Technology or Business course 

• At least 5 years of work experience as a Manager in Information Technology-related projects. 

• PMP, ITIL Certifications are preferred. 

• Knowledge in Agile and SCRUM are preferred. 

1. COMPETENCIES 

• Possesses strong demonstrated leadership capabilities. 

• Able to identify problems and choose a logical solution. 

• Able to understand the functional aspects of store operations. 

• Able to gather relevant data to prepare, evaluate and analyze reports. 

• Able to give instructions and supervise teams. 

• Able to exercise tact and diplomacy. 

• Able to train and motivate team members. 

• Able to prepare sound proposals and present to corporate clients, close and manage the account. 

• Strong interpersonal skills 

• Excellent verbal and written communication skills  

• Excellent team player 

• Time management 

• Strong analytical and problem-solving skills. 

• Able to render extended work hours as required by project activities. 

• Coaching and mentoring team members 

• Capable of working effectively with other teams