IT Technical Support

What you'll be doing

  • Respond to and resolve technical issues and inquiries from end-users in a timely and efficient manner

  • Diagnose and troubleshoot hardware and software problems, implementing appropriate solutions

  • Provide first-line support for our office productivity tools, network systems, and other IT applications

  • Assist with the installation, configuration, and maintenance of computer systems and peripherals

  • Collaborate with the IT team to implement new technologies and system upgrades

  • Maintain detailed documentation of all support activities and resolutions

  • Provide training and guidance to end-users on the effective use of IT systems

What we're looking for

  • FRESH GRADUATES ARE WELCOME TO APPLY!

  • Strong technical problem-solving skills and the ability to diagnose and resolve a wide range of IT issues

  • Excellent communication and interpersonal skills to effectively liaise with users at all levels

  • Working knowledge of Windows operating systems, Microsoft Office suite, and common business applications

  • Familiarity with network administration, hardware maintenance, and software installation and configuration

  • Customer-focused attitude and the ability to provide high-quality technical support

  • Proactive and adaptable approach to staying up-to-date with the latest IT trends and technologies


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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • Which of the following Microsoft Office products are you experienced with?
  • Are you willing to undergo a pre-employment medical check?
  • Are you willing to undergo a pre-employment background check?

Company profile

Restaurants & Cafes (Full Service)1,001-5,000 employees

ANDOK'S is primarily engaged in the business of selling litson manok (roasted chicken). Over time, ANDOK'S had evolved and added a new concept to its main business of offering roasted chicken, and that is the concept of specialty grocery store offering a host of products, including beer, an assortment of beverages, rice, sugar, and other grocery products.

ANDOK'S offers its patrons the best quality litson manok (roasted chicken) and dokito frito (fried chicken). In addition, ANDOK'S also offers wide variety of choices namely litson liempo (roasted pork belly), bangus (milk fish), pork barbeque, porkcharap (fried pork chop), lechon kawali (deep fried pork belly), kawali royale, crispy pata (deep fried pork leg), pork sinigang, beef steak rice, beef rice, chicken leg quarter, pork sisig, chopsuey, all-day breakfast meals such as beef tapa egg rice, bangus fish egg rice, corned beef egg rice, tocino egg rice, and langganisa egg rice and desserts such as banana con yelo, mais con yelo and leche flan. It also offers soft-served ice cream and frozen drinks. ANDOK'S now has approximately 150 SKUs(Stock-keeping unit) offered in the market, and is likely to grow in order to meet the demands of its valued customers. ANDOK'S main business thrust has always been to provide high quality products at affordable prices.

From the first ANDOK'S outlet located at Baler Street corner West Avenue Quezon City way back 1985, the Company has now grown into more than 300 stores across the country. These stores are strategically located in key municipalities nationwide.

It was in July 2002 that ANDOK'S opened its first store in Mabolo and Mactan Cebu. Eleven outlets were later established within two years, all strategically located along the major localities in Cebu area.

In September 2004, ANDOK'S opened its first dine-in store in D'Mall located at Boracay Island, province of Aklan. Soon thereafter, four dine-in stores opened in a span of less than a year. To date, Andok's has a total of six stores in the island of Boracay. These stores are located at Station 1, D' Talipapa Station 2, Tourist Center, Beach front Station 3, and Main Road Talipapa.

ANDOK'S saw the great potential of Panay Island, and later on opened two dine-in stores in Iloilo and in Kalibo during the last quarter of 2005. The newly opened stores emerged as among the top ten stores of the Company nationwide as of to date.

Having seen the excellent sales performance of dine-in stores in Panay Island, the Company is now gearing towards the opening of dine-in stores nationwide. The Company opened in Market Market mall, ANDOK'S first dine-in store in Metro Manila. Two outlets in Baguio City were converted into dine-in stores in early 2006. To date, the Company has more than 60 dine-in stores nationwide, namely Robinson's Novastop, Olongapo, Tagaytay, SM City Lipa Batangas, Baclaran, Tacloban Palo, Tacloban RTR, Baguio Session Road, Harrison, Dampa Farmers, Stop & Shop, Mactan Cebu, Mandaue Cebu, among others.

ANDOK’S CORPORATE VISION

- To be acknowledged as a Homegrown Legend in the Filipino food tradition.

- To be globally recognized as the Supreme Leader in the Roasted Chicken industry.

- To be the most loved and popular Filipino food brand in the Philippines and abroad through aggressive expansion and continuous innovation in terms of product development and service excellence.

- To be the leading quick service restaurant by continuously providing our customers the best quality food, value for their money and excellent customer service.

- To provide every Filipino home the joy of family ties by giving them convenience in the availability of all-time favorite Filipino dishes.

Perks and benefits
Medical
Miscellaneous allowance

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