Data Privacy Officer (On-site)

Sysgne RPO is hiring Data Privacy Officer

About the role:

  • Direct hire with client from BPO industry

  • Full-time and permanent role

  • Work on-site in Pasig City

  • Mid shift work schedule: 12nn - 9PM


Job Summary

We are seeking a detail-oriented and proactive Data Privacy Officer (DPO) to oversee our data protection strategy and ensure the organization remains compliant with the Data Privacy Act of 2012 (RA 10173) and international standards (GDPR/CCPA). In this mid-level role, you will act as the bridge between our technical operations and regulatory requirements, ensuring that the sensitive financial and personal data of our global clients and local depositors are handled with the highest level of integrity.


Key Responsibilities

• Compliance Oversight: Monitor the organization's compliance with the DPA, its IRR, and all relevant NPC circulars.

• Privacy Impact Assessments (PIA): Lead PIAs for new bank products, BPO workflows, and third-party vendor integrations to identify and mitigate privacy risks.

• Incident Management: Serve as the primary lead for the Data Breach Response Team, ensuring timely notification to the NPC and affected data subjects.

• Policy Development: Draft and update Privacy Manuals, Consent Forms, and Data Sharing Agreements (DSAs) tailored to cross-border BPO transfers or banking secrecy laws. • Training & Awareness: Conduct regular privacy sessions for employees, specifically focusing on "Privacy by Design" in customer service and financial processing.

• Regulatory Liaison: Act as the main point of contact for the National Privacy Commission and handle Data Subject Requests (DSRs).

Qualifications

• Experience: 3–5 years of dedicated experience in Data Privacy, Compliance, or Information Security.

• Industry Expertise: Proven track record in the Banking/FinTech or BPO/IT BPM sectors is mandatory. • Banking: Familiarity with BSP (Bangko Sentral ng Pilipinas) regulations on data governance and consumer protection.

• BPO: Experience managing cross-border data flows and client-specific privacy Master Service Agreements (MSAs).

• Education: Bachelor’s degree in Law, Information Technology, Business Administration, or a related field.

• Certifications (Preferred): * NPC DPO ACE Level 1 or 2.

• IAPP Certifications (CIPP/E, CIPM, or CIPT).

• Technical Skills: Strong understanding of IT infrastructure, encryption standards, and data lifecycle management.

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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Data Privacy Officer?
  • Do you have experience working on data migration projects?
  • Have you completed a Certified Information Systems Security Professional (CISSP) certification?
  • How many years' experience do you have in the BPO industry?

Company profile

Company Logo for Sysgen
Employment Services51-100 employees

ABOUT Sysgen RPO Inc.

Sysgen RPO is a provider of recruitment and RPO services. It’s broad recruitment experience dates to 1991 even before its actual incorporation in 2016. As a spin-off company of a staffing firm whose existence in the Philippines spanned 25 years, Sysgen RPO is uniquely positioned to service all your hiring needs.

Our “claim to fame” is our ability to provide highly experienced and well-connected Technology Recruiters to get the people you need to grow your business.

To address its hiring needs, companies need a provider with an in-depth knowledge of (technical) recruiting and the strategies to make it successful.

Our recent success includes a recruitment project with a Japanese firm where we were tasked to hire 50 Software Engineers within a 5-month period.

Our clients, mostly global and startup companies, continue to come to us for their hiring needs.

WHY Sysgen RPO Inc.

Sysgen RPO is equipped with almost 30 years of recruiting excellence particularly in technology recruitment.

We maintain a huge database and network of tech talents that we can easily tap when you need them.

We employ only the best and experienced (technical) Recruiters, and we train them to be even better.

We craft tailor-fitted solutions because we know your hiring needs must cater to you overall business objective.

Our management team and recruitment teams have successfully used strategies to help build our client’s human capital base.

We are experts in recruitment marketing, recruitment metrics, and out of the box thinking.

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