Admissions Officer (Australian RTO)

About the role

As an Admissions Officer (RTO) at the Alana Kaye Group, you will play a vital role in supporting the growth and development of our thriving education and training business. In this full-time position, you will be responsible for managing the entire admissions process, from inquiry to enrolment, ensuring a seamless and positive experience for prospective students.

What you'll be doing

• Proactively engage with and respond to enquiries from prospective students and their families, providing them with comprehensive information about our courses and campus

• Responsible for managing and processing student admissions and enrolments, including guiding applicants through all required steps, ensuring accurate documentation, and maintaining compliance with relevant requirements.

• Conduct student assessments and interviews to determine their suitability for our programs

• Maintain accurate and up-to-date student records and enrolment data

• Collaborate with the marketing team to develop and implement effective student recruitment strategies

• Ensure compliance with all relevant industry regulations and internal policies

• Provide exceptional customer service and support to both prospective and current students

What we're looking for

• Minimum 1 year of proven experience in student admissions within an Australian education institution or Registered Training Organisation (RTO) — this is an essential requirement.

• Excellent communication and interpersonal skills, with the ability to build rapport and provide a high level of customer service

• Strong organisational and multitasking abilities, with a keen eye for detail

• Familiarity with educational institutions and the admissions process, including relevant regulations and compliance requirements

• Basic awareness of Australian RTO compliance requirements and regulatory frameworks

• Proficiency in using relevant software and technology to manage student records and data

• Proficiency in Student Management Systems, Microsoft Office Suite, and other relevant systems for managing student information

• A passion for education and a desire to contribute to the success of our students

• Bachelor's degree or equivalent qualification

What we offer

At the Alana Kaye Group, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can enjoy in this role include:

• Competitive salary

• Comprehensive health and wellness benefits, including medical and dental coverage

• Opportunities for professional development and career advancement

• Supportive and collaborative work environment with a focus on work-life balance

About us

The Alana Kaye Group is a leading provider of innovative education and training solutions in the Philippines. With a strong focus on delivering high-quality programs, we are dedicated to empowering individuals and organisations to reach their full potential. As a dynamic and rapidly growing company, we offer a diverse range of courses and services, catering to the evolving needs of our students and clients.

If you are passionate about making a positive impact on the lives of others through education, we encourage you to apply for this exciting opportunity. Apply now and become a part of our talented and driven team.