[FOR POOLING] Senior Back Office Specialist (Financial)
We are seeking a Senior Back Office Specialist to join our Back Office Operations team in a specialist capacity. This role will support complex investment product operations and is responsible for the end-to-end review, validation, and processing of financial transactions, ensuring accuracy, compliance, and operational excellence.
This position requires exceptional attention to detail, strong analytical and problem-solving skills, and the ability to work independently and collaboratively in a structured, high-volume environment, while actively contributing to process optimization, risk mitigation, and continuous improvement initiatives.
Your future duties and responsibilities
• Lead the end-to-end review, validation, and processing of complex mutual fund transactions, ensuring the highest standards of accuracy, timeliness, and quality
• Ensure full compliance with internal policies, operational controls, regulatory standards, and audit requirements, proactively identifying and mitigating operational risks
• Oversee and maintain comprehensive, audit-ready documentation of transactions, reconciliations, and process controls
• Serve as an escalation point for complex transaction discrepancies, conducting root-cause analysis and driving effective resolution strategies
• Champion process improvement and automation initiatives to enhance operational efficiency, accuracy, scalability, and risk reduction
• Provide mentorship, coaching, and technical guidance to junior team members, supporting knowledge transfer and team development
• Partner closely with cross-functional stakeholders to deliver timely operational updates, risk reporting, and service excellence
Required qualifications to be successful in this role
• Minimum 4-5 years of progressive experience in financial services, back-office operations, fund administration, or investment operations
• Advanced knowledge of mutual fund operations, investment products, and financial industry processes, including plan types, tax regulations, and trade processing workflows
• Proven ability to interpret complex transactions, identify discrepancies, and resolve operational issues efficiently
• Strong understanding of regulatory requirements, compliance standards, and internal control frameworks
• Willing to work a graveyard shift
Employer questions
- How many years' experience do you have in the financial services industry?
- How many years' experience do you have in a Finance Role?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Back-Office Specialist?
- How many years' experience do you have in a wealth management?
- Are you available to work on a nighshift schedule?
- Do you have a Bachelor Degree?
- Are you willing to work fully on-site?
Company profile
Experience the commitment®
At CGI, we are committed to helping all of our stakeholders succeed. Our 69,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients' businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.
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