Advanced Program Manager | Hybrid

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB SUMMARY   
The Advanced Program Manager (APM) is responsible for the successful implementation of programs for new or existing customers. 
 
The Advanced Program Manager will serve as the point of contact during the initiation, qualification, planning, execution, closing phases, and governance during BAU. 
 
The Advanced Program Manager provides end-to-end management for defined MPS programs. Below are the phases: 

• Qualification / feasibility 

• Planning / solution readiness 

• GO Live 

• Monitoring / Support 

• Governance / Reporting 

Existing programs are: 

• Proactive Device Notifications 

• Auto Config & Debrief Tool 

• Predictive Services 

• Service Dashboard 

• Print As A Service  

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES 
General (transversal) competencies: 

• Excellent oral and written communication skills. 

• Intermediate to advanced skills using standard office productivity tools. 

• Successful candidates will have demonstrable experience working in a small team environment with a minimum of direct day-to-day direction. 

• Successful candidates with a bachelor's degree in a technical field such as CS, EE, CIS, etc. or demonstrable experience. 

 
Professional competencies: 

• Excellent Project Management, analytical, problem solving and process management skills in addition to technical attitude. 

• Computer Science or related field (required). 

An ideal candidate will have the following technical experience (advantage): 

• At least five years' experience managing Microsoft Windows Server environments including Server 2008 and Server 2012. 

• At least five years' experience with remote network configuration and monitoring of printer/MFP hardware. 

• At least five years' experience working in a global/worldwide organization. 

• At least five years' supporting a n-tier application in a global, operational environment. 

• Advanced networking skills (VPN, routing, proxy, firewalls, SNMP, NPAP) and knowledge with the TCP/IP protocol stack.