Receptionist Associate

Key Responsibilities

• Greet and assist visitors, clients, and guests in a professional manner

• Answer, screen, and forward incoming phone calls

• Manage appointments, meetings, and conference room schedules

• Handle incoming and outgoing mail, packages, and deliveries

• Maintain front desk cleanliness and organization

• Provide administrative and clerical support to different departments

• Prepare documents, reports, and correspondence as needed

• Monitor office supplies inventory and place orders when necessary

• Maintain records, logs, and filing systems

• Respond to inquiries via phone, email, or in person

• Ensure visitors follow company security and sign-in procedures

• Assist with data entry and basic office tasks

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree is a plus

• Previous receptionist, customer service, or administrative experience preferred

• Strong verbal and written communication skills

• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook

• Good organizational and multitasking abilities

• Professional appearance and demeanor

• Ability to work independently and as part of a team

Skills

• Customer service

• Communication

• Time management

• Attention to detail

• Problem-solving

• Telephone etiquette

• Scheduling and coordination