Electronic Ticketing System Specialist
Job Summary
We are looking for a reliable and technically skilled Electronic Ticketing System Specialist to support maintenance and operational activities for automated fare collection equipment. The ideal candidate will be responsible for troubleshooting, corrective maintenance, equipment validation, and technical support related to rail operations and AFCS equipment.
Key Responsibilities
Perform Level 1 and Level 2 corrective maintenance for reported AFCS defects
Troubleshoot and resolve equipment issues
Replace or repair defective hardware components
Conduct root cause analysis of system faults
Execute routine preventive maintenance activities
Test and evaluate newly deployed hardware
Provide technical assistance for rail-related activities and special projects
Serve as the first point of contact for users reporting equipment issues
Validate, inspect, and report AFCS equipment status to supervisors, clients, or support teams
Label and manage defective spare parts/components
Assist in document and inventory transmission
Maintain cleanliness and sanitation of work areas and office spaces
Qualifications
Graduate of at least a Vocational course, preferably related to:
Information Technology (IT)
Electrical Engineering (EE)
Mechanical Engineering or Mechatronics-related fields
Familiarity with automated fare collection systems and common repair techniques
Knowledgeable in the basic components and functions of AFCS equipment
Willing to do fieldwork and work on shifting schedules
Preferably with a valid driver’s license and driving experience
Fresh graduates with relevant technical background are encouraged to apply
Other Details
Working Days: 26 days/month
Project Classification: Core (Project-Based)
Client Type: External
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Systems Specialist?
- Do you have technical support experience?
- Are you willing to work fully on-site?
- Are you licensed to drive a manual transmission vehicle?
- How much notice are you required to give your current employer?
Company profile
Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.
We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.
Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work. We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.
OUR DETAILED SERVICES INCLUDE:
Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.
Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).
Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.
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