Sales Supervisor (Modern Trade & Key Accounts)
REPORTS TO: SALES MANAGER
DEPARTMENT: SALES/REVENUE
BRIEF DESCRIPTION:
Direct and supervises a team of sales agents to drive company sales goals. Communicates company goals, safety practices and deadlines to team. Monitors team sales activities and performances. Conducts employee coaching and mentoring to improve performance. Provides help to management, including hiring and training. Keeps management updated on team performance and support needed. Communicates concerns and policies among management and team/unit members.
DUTIES AND RESPONSIBILITIES:
Guide and assists team members to meet or exceed goals and quotas.
Supports sales manager and performs management duties.
Track weekly, monthly, and quarterly team sales activities, performance and metrics.
Conducts coaching and mentoring to improve performance of each team members.
Performs quarterly team evaluation, and suggest areas for improvement.
Supports the sales manager on setting sales reps’ territory and sales targets.
Identify both struggling and successful sales initiatives and explore ways to help improve on sales metrics.
Understand customers and sales team needs and offer solutions and support needed.
Monitors and manages team inventory and stock, and advising management on ordering when necessary.
Helps management to recruit, hire and train new sales representatives.
Oversees team members work quality and guideline compliance, inform sales manager for team member disciplinary actions when needed.
Plans and executes team meetings and weekly 1-on-1 coaching/mentoring to sales reps.
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
Provides quality customer service, including interacting with top customers, answering inquiries, and effectively handling complaints.
Keeping up to date with products and competitors.
QUALIFICATIONS:
The candidate must possess the following:
Graduate of any 4-year course
With at least 3 years work experience either in sales, marketing. or business development,
With at least 2 years work experience in a leadership role (supervisory/managerial)
With proven good performance records is a plus
Experience in handling 5 or more people is a plus
Experience in FMCG is a plus
SKILLS:
Excellent sales and negotiation skills
Good business sense
Organizational skills.
Excellent communication and people skills
The ability to motivate and lead a team
The ability to work calmly under pressure
Problem Solving Skills
Result-oriented
Good IT, budget and report writing and business letter writing skills
Proficient in MS Office particularly Excel or Google sheets
Employer questions
- How many years' experience do you have in a Sales Role?
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Sales Supervisor?
- How many years of sales management experience do you have?
- How many years of people management experience do you have?
- Do you have FMCG marketing experience?
- Which of the following Microsoft Office products are you experienced with?
Company profile
Consistent Frozen Solutions is the leading frozen meat supplier in the Philippines, trusted by the top restaurants, meat processors, and supermarkets.
The company began its operations as Kawaii Bento Corporation, selling Japanese bento boxes in 2008. It also engaged in the manufacturing and distribution of frozen Japanese (like gyoza, korokke, and beef sukiyaki) and processed meat (sausage, bacon, ham, tocino, tapa, and longganisa) to restaurants and groceries.
In 2012, the company started its distribution of frozen imported meat, focusing on foodservice businesses, wet markets, and provincial traders.
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