Account Representative- General Santos Office
JOB SUMMARY:
The Account Representative performs activities that involve selling, customer service as well as the overall management of sales (from lead generation, promotional marketing to closing of deals) involving PSSLAI’s products and services that needs comprehension of a distinctive and/or specialized nature. The activities involved in sales other than selling are researching and employing knowledge of highly acceptable products and services that are suitable for the needs of PSSLAI’s clientele.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs sales activities, from leads generation through closing deals on loans, membership and deposits in his/her assigned territory.
Organizes and manages specific marketing itineraries, campaigns and promotional strategies from conception to completion in line with the direction Head of the Branch for its departmental plan for membership and loan caravans.
Implements agreed upon marketing plan as laid down by his/her Head which will meet the business goals of expanding PSSLAI’s customer base in his/her area of assignment.
Conducts discussions, talks and dialogues with PNP/BFP personnel audience in order to present PSSLAI’s products and services.
Answers queries from customers regarding their deposits, memberships, loans and billing concerns.
Performs market scanning or research in order to evaluate the demand for PSSLAI’s services as well as the presence of its competitors in the area where he/she is assigned at.
Maintains and develops positive relationships with all PNP/BFP units and offices to help achieve company targets on deposits, loans and membership generation.
Ensures that each police customer and its relatives receive outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer in all transactions.
Maintains solid knowledge of PSSLAI’s products and services as well as other aspects of customer service related to the services offered.
Maintains accurate records of sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within his/her assigned territory (compiles and tracks the sales data for evaluation).
Supplies sufficient information to the Branch Manager to enable effective marketing strategy for specific areas of activity.
Ensures that all printed promotional material is distributed effectively within his/her area of responsibility.
QUALIFICATIONS:
Graduate of a Bachelor's Degree or any 4-year course
With at least 1-3 years work experience specializing in Marketing, Banking, Financial Services or equivalent
Self starter and Hardworking
Can work with minimal supervision
Must have an excellent sales and market analytical skills
With Good oral & written communication skills
Diligent, honest, meticulous and organized
Must have a strong personality and proven leadership skills
Willing to do field work and travel heavily within the assigned area of responsibility
Employer questions
- What's your expected monthly basic salary?
- Which of the following Microsoft Office products are you experienced with?
- How many years' experience do you have as an Account Representative?
- Do you have lead generation experience?
- Do you have customer service experience?
- Do you have experience in a role which requires relationship management experience?
- How much notice are you required to give your current employer?
- How many years of field sales experience do you have?
Company profile
Company History
On July 1, 2003, an institution that upholds the best interest of the Public Safety Sector in the country was founded. Following the separation of the Philippine National Police (PNP) from the Armed Forces of the Philippines and pursuant to Republic Act 8367 or an Act Providing for the Regulation of the Organization and Operation of Non-Stock Savings and Loan Associations which mandated that an Association shall confine its membership to a well-defined group of persons and shall not transact business with the general public, the Public Safety Savings and Loan Association, Inc. (PSSLAI) was born and established to serve the members of the PNP, the Bureau of Fire Protection (BFP), and the Bureau of Jail and Management Penology (BJMP).
With only 24 employees, 54 Million pesos in start-up capital, and a ground floor office at the Kiangan Hall in Camp Crame, PSSLAI centered on excellent service and innovative technology by creating products and services with the satisfaction and financial well-being of the public safety family in mind. PSSLAI Loans have the lowest interest rates in the industry with no hidden charges guaranteed. The Association also offers an array of investment opportunities with high dividends.
Through these, and the hard work and dedication of the PSSLAI Board of Trustees, Management, and employees, PSSLAI today is the most admired and credible savings and loan association with its growth testified by the loyalty and patronage of more than 200,000 members*, its 34 Billion and growing asset portfolio, a 12 storey State-of-the-Art green and intelligent building along EDSA Quezon City, a branch in Camp Crame, and standardized and fully-equipped Extension Offices in key cities nationwide.
PSSLAI is supervised and authorized by the Bangko Sentral ng Pilipinas to conduct business and is endorsed by the PNP, BFP, BJMP, and PPSC leadership. PSSLAI was the only SLAI to be included in the Philippines’ Top 500 Corporations in 2015 and Top 400 Corporations in 2016 by the Philippine Business Profiles and Perspectives, Inc. and is recognized as one of the Drivers of Growth of the Philippine Economy.
Is it stable?
YES! Eversince it was established in 2003, we have provided the highest dividend to our members, i.e. up to 18% per annum, compared to other savings and loan associations. Almost 90% of our members are from the PNP and the remaining 10% of our members are from the public safety sector, i.e. BFP and NAPOLCOM. The PNP, BFP and NAPOLCOM are all established institutions of the country’s Executive branch and backed up by the Philippine Government. Our collection efficiency rate of 97.5% is the highest among all Savings and Loan Institutions. Hence, PSSLAI is definitely stable!
OUR VISION
To achieve 100% membership in all Public Safety Agencies and become our Members’ first choice in all their financial needs.
OUR MISSION
To provide all our Members the opportunity to enjoy comprehensive financial and social benefits by offering customer-centric products and services built on relationships.
OUR CORE VALUES
Unity
Accountability
Service Excellence
Integrity
Social Responsiveness and
Trustworthiness
Report this job advert
- Role descriptions
- Salary insights
- Tools to help you prepare for jobs
