Restaurant Manager

Job description:

KNC Group of Companies is seeking a driven and ambitious individual to join our Chowking store operations as a Restaurant Manager. The role is responsible for leading overall store performance by managing daily operations, driving sales and profitability, ensuring food safety and service excellence, and developing a high-performing store team.

Branch Available: Chowking Pililla (soon to open)

Key Responsibilities:

• Lead and manage overall store operations to achieve sales, profit, and quality targets.

• Drive sales growth through effective execution of promotions and local store initiatives.

• Ensure compliance with Food Safety, Cleanliness, and Condition (FSC) standards at all times.

• Oversee cost management, including labor, food cost, inventory, and controllable expenses.

• Monitor and analyze sales performance and implement action plans for continuous improvement.

• Ensure proper cash handling, inventory control, and loss prevention procedures.

• Lead, coach, train, and develop Assistant Managers, Crew Leaders, and store staff.

• Handle customer concerns and escalations, ensuring timely service recovery.

• Ensure compliance with company policies, government regulations, and business permit requirements.

• Prepare and submit operational and business performance reports as required.

Qualifications

• Bachelor’s degree in Hotel & Restaurant Management, Business Management, or a related field.

• At least 2–3 years of experience as a Restaurant Manager in QSR, food service, or retail operations.

• Strong leadership, communication, and people management skills.

• Solid knowledge of restaurant operations, financial controls, and customer service standards.

• Willing to work on shifting schedules, weekends, and holidays.