HR Senior Executive

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TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

HR Operations

• Coordinate all activities related to HR Operations (HR Ops) according to established guidelines.

• Contribute to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives.

• Define and communicate internally‑set quality standards; ensure that all aspects of HR Ops work to achieve satisfactory quality and consistency.

• Develop, maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting.

• Elicit feedback regarding the effectiveness of HR Ops services and activities and, when appropriate, modify activities.

• Foster and maintain strong internal relationships with key HR and business leaders.

• Support larger HR initiatives like ERP implementation and Health Check initiatives by ensuring continuity and successful delivery of functional services.

HR Business Partnering

• Support all Talent Management activities within the organisation.

• Liaise in coordination of succession planning, key talent/high‑potential development, and performance management to achieve business goals and create an internal bench of top talent.

• Participate in Learning & Development activities such as creation of training calendars, internal and external trainings, competency frameworks, etc.

Employee Relations

• Coordinate and, if needed, direct all employee relations activities.

• Investigate problems such as working conditions, disciplinary actions, and employee/applicant appeals and grievances, and provide guidance and recommendations for problem resolution.

HR Communications

• Support HR communications in areas such as employee benefits and organisational health.

• Develop content for the company newsletter/portal.

• Coordinate HR communication efforts and planning activities for key HR programs, processes, and initiatives.

Competencies Required

• Customer focus

• Concern for quality

• Planning and organizing skills

• Problem‑solving attitude

• Good team player

• Good spoken and written English

CRITICAL COMPETENCIES FOR SUCCESS (JOB BAND 3)

Operational Excellence

• Strives for high standards of delivery to clients.

• Has a strong understanding of processes needed to undertake role successfully.

• Makes informed judgments and decisions based on practice and precedent.

• Decisions are made within defined limits of authority.

Commercial Awareness

• Has a basic understanding of the company’s service lines and structure.

• Understands and applies control, risk, and governance frameworks consistently.

• Is mindful of company values.

Leadership & Resource Management

• May have supervisory responsibilities for work carried out by members of the immediate team.

• Organises the use of resources to meet expectations and identifies difficulties.

• Reviews non‑complex work undertaken by more junior team members.

• Informally manages expectations of more senior colleagues infrequently.

Interpersonal Skills

• Communicates information clearly and concisely (verbal and written) to internal and external stakeholders.

• Able to deal with difficult situations calmly and diplomatically.

Client Excellence

• Takes ownership of particular clients to ensure a consistent level of service.

• Listens actively, asks relevant questions, and respects global and cultural differences.

• Prioritises being accessible and responsive to customers.

• Builds rapport with clients using effective communication techniques.

• Evaluates and reports back on client service levels.

What's in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.

• We provide internal career opportunities, so you can take your career further within TMF.

• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.

• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace.

• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.