Export Customer Service (Shipment Consolidation and Sales)

•        Conduct daily telemarketing and regular client visits to develop and maintain the target market.

•        Distribute weekly vessel schedules and promotional flyers to customers.

•        Secure new accounts for consol boxes and ensure targets align with the company's business plan.

•        Support department leadership in identifying and developing new consolidation destinations.

•        Manage customer inquiries and convert them into confirmed bookings within agreed timelines.

•        Prepare competitive shipment quotations with appropriate margins and clear terms.

•        Coordinate loading sequences, carrier bookings, and shipping details; send booking confirmations to clients.

•        Liaise with external partners to ensure accurate and timely cargo handling and documentation.

•        Monitor cargo from consolidation through to final gate-in at the terminal.

•        Submit weekly performance reports and support cost control initiatives.